LI­BRARY AU­TO­MA­TION AND LI­BRARY PER­SON­NEL IN SE­LECTED ACA­DEMIC LI­BRARIES IN CEBU CITY: A TECHNOSTRESS PRO­GRAM

Sarah Angiela A. Ra­gay

PLAI Congress 2018 Program - - PARALLEL SESSION -

Sil­li­man Uni­ver­sity Email ad­dress: sara­hara­[email protected] Ab­stract

Com­puter tech­nol­ogy has been in ex­is­tence for more than three decades now and most of li­braries, es­pe­cially aca­demic li­braries, are adopt­ing the tech­no­log­i­cal in­no­va­tions in or­der to cater to tech­no­log­i­cally adept li­brary users. Like­wise, the li­brar­i­ans repo­si­tioned them­selves by at­tend­ing sem­i­nars and train­ings that will help them un­der­stand and be able to ma­nip­u­late the tech­nol­ogy well. But no mat­ter how and what train­ings pro­vided, some still ex­pe­ri­enced a kind of anx­i­ety known as technostress.

The study looks into the li­brary au­to­ma­tion and the at­ti­tudes of li­brar­i­ans in se­lected aca­demic li­braries in Cebu City. Based on the find­ings, a technostress pro­gram was de­vel­oped. Specif­i­cally, the study (1) de­scribes com­puter tech­nol­ogy used by the aca­demic li­braries in terms of hard­ware and soft­ware; (2) presents at­ti­tudes of the aca­demic li­brar­i­ans to­ward li­brary au­to­ma­tion; (3) iden­ti­fies ben­e­fits gained by the aca­demic li­brar­i­ans in their use of the com­puter tech­nol­ogy; (4) iden­ti­fies prob­lems of the aca­demic li­brar­i­ans in their use of the com­puter tech­nol­ogy, and; (5) de­signs a technostress pro­gram for the aca­demic li­brar­i­ans based on the find­ings of the study. The main find­ings of this study found that com­puter use mod­er­ately con­trib­utes un­healthy psy­cho­log­i­cal im­pact, par­tic­u­larly stress. The li­brar­i­ans of the se­lected uni­ver­si­ties in Cebu City are op­ti­mistic in adopt­ing tech­nol­ogy in the li­brary. They are open to more train­ings in or­der to ren­der ef­fec­tive and ef­fi­cient ser­vice to the li­brary cus­tomers.

A technostress pro­gram was de­vel­oped as the out­put of the study. The pro­gram, when se­ri­ously con­sid­ered by the li­brary man­age­ment, rec­om­mends technostress cop­ing tech­niques for per­son­nel.

Key­words: technostress; technostress pro­gram; aca­demic li­brar­i­ans

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