Lo­cal trea­sur­ers urge Land Bank to fix cash­less ATMs

Sun.Star Baguio - - Top Stories - Al­fred Ma­call­ing

MOUN­TAIN PROV­INCE -- Lo­cal trea­sur­ers called on the at­ten­tion of the Land Bank of the Philip­pines to ad­dress the con­tin­u­ing prob­lem of cash­less or off­line au­to­mated teller ma­chines (ATMs) in Moun­tain Prov­ince.

Provin­cial Trea­surer Cawed Ga­monnac, dur­ing the Re­gional As­so­ci­a­tion of Lo­cal Trea­sur­ers and As­ses­sors (REGATA) yearend con­fer­ence, re­layed the plight of the ATM hold­ers be­fore the in­vited LBP of­fi­cials of Baguio City and La Trinidad, Benguet to fix and in­stall ad­di­tional units to ac­com­mo­date more clients es­pe­cially the ben­e­fi­cia­ries of the Pantawid sa Pam­ilyang Pilipino Pro­gram (4Ps), and con­sid­er­ing the mode of pay­ments of salaries of of­fi­cials and em­ploy­ees in some of the lo­cal gov­ern­ments are done thru the pa­per­less ma­chines.

The trea­surer added cash in the ATMs should be re­plen­ished any­time in­clud­ing Satur­days, Sun­days and hol­i­days to min­i­mize out of cash sta­tus re­sult­ing to com­plaints from the clients.

Some clients also re­quest the gov­ern­men­towned bank and the coun­try’s fourth largest fi­nan­cial in­sti­tu­tion to re­turn the max­i­mum with­drawal amount from P 30,000 to P 50,000.

The re­quest will ease the bur­den es­pe­cially the em­ploy­ees from the far flung ar­eas of the prov­ince, whose salaries range from P 50,000 and above who have to go through mul­ti­ple trans­ac­tions to with­draw their earn­ings.

The provin­cial gov­ern­ment has shifted from tra­di­tional pay­roll sys­tem of dis­tribut­ing cash stuffed in en­velopes to ATM last July 2018 for less pa­per works on the part of the gov­ern­ment, and to give con­ve­nient for the of­fi­cials and em­ploy­ees to with­draw their salary any­time and any­where.

En­gi­neer Inaro Dum­payan, Land Bank branch man­ager said as far as Bon­toc Branch is con­cerned, the ma­chines have been re­plen­ished from time to time even dur­ing week­ends and hol­i­day sea­sons. He ad­mit­ted there are in­stances where the load­ing of ma­chines were de­layed which is beyond their con­trol. These are due to force ma­jeure, tech­ni­cal faults/ma­chine break­down to net­work prob­lem and power fail­ure with some cus­tomers re­port­ing cases of ATM

cash dis­pense er­ror, and to the fact that Bon­toc Branch has no avail­able ar­mored car to trans­port the money from the near­est cash cen­ters lo­cated at Baguio and San Fer­nando City, La union.

Dum­payan added in as much as they would like to in­crease the max­i­mum with­draw­able amount of P 30,000, it is beyond their con­trol be­cause of the sys­tem. He ad­vised the clients they can have their trans­ac­tion over the counter.

As to the in­stal­la­tion of more ma­chines, the man­ager said their of­fice had re­quested one ATM unit at the Bangko Sen­tral ng Plip­inas to ac­com­mo­date more cus­tomers and he is op­ti­mistic that it will be in­stalled next year.

It has been ob­served long queues at the ATMs have be­come a com­mon sight es­pe­cially dur­ing fes­tive pe­ri­ods all over the coun­tries es­pe­cially dur­ing Christ­mas and New Year sea­sons.

“What we can as­sure the pub­lic of is that there was no hack­ing and no breach of our sys­tems,” bank of­fi­cials said, ex­plain­ing that they opted to shut down ATM and elec­tronic bank­ing ser­vices to en­sure that clients’ data are not com­pro­mised.

Mean­while, lo­cal trea­sur­ers are ap­peal­ing to the higher au­thor­i­ties of Land Bank of the Philip­pines, be­ing one of the de­pos­i­tory banks of LGUs, and some agen­cies con­cerned to heed to the clamor of the con­stituents of this prov­ince to in­crease the vol­ume of cash in the ma­chines of LBP branch at the lo­cal level for smooth and con­tin­u­ous flow of fi­nan­cial trans­ac­tions con­sid­er­ing that other lo­cal gov­ern­ments were rec­om­mended and plan­ning to go for au­to­mated ma­chine trans­ac­tions.

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