Pag-ibig to implement new rules
Procedural reforms to take effect next month are intended to provide faster service to members
THE Home Development Mutual Fund, more popularly known as Pag-ibig Fund, announced it will implement procedural reforms on some transactions to provide faster services to the public.
The reforms, which will take effect next month, will include requiring members to indicate their Membership Identification (MID) or Registration Tracking Number (RTN) upon submission of the following forms–members’ contribution remittance form (MCRF), short term loan/multi-purpose loan applications and monthly remittance schedule for multi-purpose loan.
Pag-ibig advised members who do not have MID yet to secure an RTN at any Pag-ibig branches or through the agency’s e-services at www.pagibigfund.gov.ph. The RTN can be used in lieu of the MID.
To ensure updated employee ledgers and posting of payments, Pag-ibig has implemented the electronic remittance mode of payment that allows all MCRF be saved in soft copy stored in USB.
Another Pag-ibig reform is the implementation of the payment schedule, which is intended to get rid of the long waiting at the counter and to minimize congestion in the lobby during peak periods.
Pag-ibig member-employers are advised to follow the set payment schedules.
For employers with A to D as first letter of names, the due date of payment (following the period covered) is every 10th to the 14th of the month; first letter of names E to L is from the 15th to the 19th of the month; M to Q is every 20th to the 24th of the month; and R to Z and numeral is scheduled every 25th to the end of the month.
Pag-ibig Cebu South department manager III Rio Teves appealed for the cooperation of members and employers and compliance of the procedures.
“As our partner in our continuing efforts to build a better and stronger Pag-ibig Fund by delivering faster and more efficient services to our members, clients and the general public, we shall be expecting your full compliance with the above procedures as doing otherwise may result to delays or non-processing of transactions, such as multi-purpose loan availment and posting of contributions,” he said.
For more information, one may visit Pag-ibig Fund at WT Corporate Tower, Mindanao Ave., Cebu Business Park, Cebu City or call at 415-5002, or email at cebusouth_med@pagibigfund.gov.ph.