Palace trusts telcos would improve ‘8888’

Manila -- Malacañang expressed optimism Wednesday, February 27, that telecommunication companies would act on President Rodrigo Duterte’s call to improve access to the “8888” citizens’ complaint hotline.

In a statement, Presidential Spokesperson Salvador Panelo said the Palace was confident that telecommunication giants would do their “very best” to ensure that Filipinos could easily report complaints to the “8888” hotline.

“Given all this, it is clear why the President would be displeased when our countrymen’s efforts to access the 8888 Hotline are frustrated,” Panelo said.

“Moving forward, we trust that telecommunications networks that act as crucial access points for the system shall endeavor their very best to improve the capacity and resiliency of the system because at the end of the day, Hotline 8888 is meant to ensure the general welfare of the Filipino people,” he added.