VXI to hire 1,200 agents

VXI Global Solutions Inc. in Davao City is targeting to hire another 1,200 call center agents this year with the opening of its fourth recruitment hub yesterday, June 11, 2019.

The new recruitment hub is located at the Robinsons Cybergate Delta along J.P. Laurel.

“This is part of our expansion. We want to pre-empt the bigger opening that will soon happen, definitely driven by growth. This is a recruitment hub because we need to be ahead of the operations and make sure that we have enough talents,” Vice President for Talent Acquisition Debbie Santos said.

“The reason why we put up this site is because we already maxed up for the three sites,” she said, adding that there is still a growing demand for quality customer service from clients.

VXI has already hired almost 6,000 call center agents in all three sites in Robinsons Lanang, SM Lanang, and Felcris Centrale, and there is still a growing demand for quality customer service from clients.

“To put it in context, we hired 2,500 call center agents in 2018. This year, we are poised to grow, definitely surpassing that number all because we have this new site to fill,” Associate Director for Talent Acquisition Marien Bernadette Alejandro said.

Meanwhile, Santos said the continuous growth of the BPO company has been contributing also to the economy of the city and the country as a whole through employment opportunities.

“As they say, call center is one of the biggest contributors of the country's gross domestic product (GDP). Specific to Davao, if we are not the biggest, we are one of the biggest employers here,” she said.

Santos further said the new site was designed with convenience in mind for the applicants—with rooms perfect for small talks to make the applicant feel comfortable and at home with VXI during the one-day job application process./LHC