Sun.Star Davao

SSS resumes updating of member’s contact info

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THE Social Security System (SSS) announced today that member may update their contact informatio­n online starting May 16, 2022 after the state-run pension fund resumed the said online updating of record on the My.SSS portal.

In a statement, SSS President and Chief Executive Officer Michael Regino said members using their My.SSS account can update or change their contact details, such as telephone number, mobile number, mailing address, foreign address, and e-mail address, without visiting any SSS branch to file their member data change request.

Those with no existing contact informatio­n except their mobile number may also update their contact details. On the other hand, members without registered mobile numbers with SSS need to visit any branch office to submit their mobile number using the Member Data Change Request Form, and set a branch appointmen­t through their My.SSS account or they can do walk-in transactio­ns following the schedule based on the last digit of their SSS number.

“We exerted all our efforts to expedite the completion of all the necessary IT enhancemen­ts for the My.SSS and provide our members a more convenient way of updating their contact informatio­n at the comfort of their homes or offices, 24/7. Moreover, it has always been our goal to give a better service to our members and help them facilitate their SSS transactio­ns,” Regino said.

The state-run pension fund has suspended the online updating of contact details on the My.SSS starting on August 3, 2021 to enhance the online portal and boost its security features to protect the confidenti­al informatio­n of its members. The online updating of members’ contact details has now been reverted to give its members a more convenient and safer way of updating their SSS records. /

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