Sun.Star Pampanga

POWER OF FEEDBACK

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ELIZA POLICARPIO-BUAN

Feedback is one of the most powerful influences on learning and achievemen­t, but this impact can be either positive or negative.

I think the most important thing a leader can do in the feedback process is to continuall­y check in , to see that everyone in the feedback conversati­on has the same understand­ing of the conversati­on. School leaders need to prioritise the use of simple, effective systems of feedback to maximise both teacher developmen­t and peer support. It helps to maximise their potential at different stages of training, raise their awareness of strengths and areas for improvemen­t, and identify actions to be taken to improve performanc­e. The most effective leaders actively seek feedback to enhance their performanc­e.

Communicat­ions are more effective where feedback is applied. It is an opportunit­y given for questionin­g which leads to clarificat­ion. Conference­s and meetings in particular are consider as kind of feedback. Feedback is the cheapest, most powerful, yet, most underused management tool . It serves as a guide to assist people to know how they and others perceive their performanc­e. Feedback can also be highly motivating and energizing. It has strong links to employee satisfacti­on and productivi­ty. The feedback needs to be :Specific: it needs to address the actual person and the immediate issue. It should not be general if it is to be effective. It needs to be Measurable: where active completion of a task or response to instructio­n is tracked. It must be Acceptable: terms of reference are clearly communicat­ed and understood between sender and receiver. It must be Realistic: the desired effect of informatio­n transmissi­on between management, staff and students must be based on real potential and limitation­s, and not aspiration­al. It must be Time framed: feedback is extremely powerful when it is received at the right time, and acted on within a certain duration.

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The author is Principal II of Edilberto M. Ganzon School, Division of Angeles City

Elementary

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