SSS sets new guidelines for the online filing of retirement benefit claims via My.SSS
CITY OF SAN FERNANDO---The Social Security System (SSS) has set new guidelines for the online filing of retirement claim applications (RCAs) to allow more members to benefit safely and conveniently.
The state-run pension fund issued SSS Circular No. 2020 - 018 signed by SSS President and CEO Aurora C. Ignacio, which expanded the coverage of the online RCA submission option using the My.SSS web portal at www.sss.gov.ph and increased the bank options for the disbursement of retirement benefits.
"Our goal through jockeys, may now this initiative, along submit their RCAs with other digital transformation onl i ne. efforts of the Also, members who SSS, is to improve the are at least 65 years old delivery of our services and already submit their to our stakeholders by RCAs online effective making them more accessible September 2015, and through the use Overseas Filipino Worker of technology. Moreover, and voluntary members we see digital technology who are at least 60 years as an essential tool old since December 2018 during and beyond this are qualified under the COVID-19 pandemic," new guidelines.
Ignacio said. Members must be
Under the new guidelines, registered at the My.SSS employee-members web portal on the SSS who are at least 60 website and must have to 64 years old and an enrolled disbursement separated from employment, account with the except for underground/surface SSS through the Bank Enrollment Module mineworkers and racehorse ( BEM) .
Both online services may be accessed under the E-services tab upon logging in at the said web portal.
To qualify for the online submission of RCAs, a member must have at least 120 monthly contributions before the semester of the month of submission of the claim, for monthly pension, or at least one monthly contribution, for lump sum benefit; has an SS number that is not canceled; has no outstanding Stock Investment, Privatization, Educational or Vocational Technology loan balance; has no dependent child/ children; is not an underground/ surface mineworker or racehorse jockey; and not a self-employed member below 65 years old.
Online applications of employee-members, at least 60 to 64 years old, with contributions before or up to the month of retirement must be certified by their latest employer through the employer's My.SSS web account. Otherwise, the RCA will not be processed without the certification of the employer.
On the other hand, members who have worked as an underground/surface mineworker for at least five years, whose optional retirement age is at 50 years old effective 27 April 2016; members who have worked as a racehorse jockey for at least five years, whose retirement age is at 55 years old effective 24 May 2016; and self-employed members below 65 years old must submit their retirement benefit application at SSS branches because they need to present or submit additional documents for their claims.
Members who are not qualified to submit their RCAs online
and those who were required to submit additional documents may schedule an appointment with any SSS branch of their choice to submit their claims. They may access the online appointment system under the member info tab upon logging in to their respective My.SSS web accounts.
The SSS will pay retirement benefit claims through the member's Unified Multi-Purpose Identification (UMID) Card enrolled as an ATM card. In its absence, it will be released through their preferred disbursement channel enrolled in the BEM, which includes Philippine Electronic Fund Transfer System and Operations Network (PESONet) participating banks, Union Bank of the Philippines Quick Card, electronic wallets, and remittance transfer companies/ cash payout outlets.
For more information, members and employers may call the SSS' hotline at 1455 or Interactive Voice Response System at 7917-7777. They may also follow the SSS Facebook page at the Philippine Social Security System. (PR)