Stay safe at home: foodpanda to continue offering services 24/ 7

As providers of basic necessities, foodpanda, the on-demand food delivery service, continues to operate round the clock with contactless delivery on every order.

With Covid-19 cases rising in the country, foodpanda’s commitment remains in supporting their riders, restaurant and vendor partners, and valued customers through its 24-hour operations. Dedicated to serving the public, foodpanda provides more reasons for people to stay safe at home through their big discount deals and promos both for food and grocery delivery from thousands of select partners.

To also ensure all health and safety protocols are strictly implemented, customers are asked to follow the steps below for contactless delivery:

1. Place an order and opt for online payment via credit or debit cards and even GCash.

2. Upon ordering, go to the rider chat function on the foodpanda app and inform the rider that they are opting for contactless delivery. Customers can include instructions on where to leave their orders to make sure social distancing protocols are foll ow ed.

3. Food will be placed at the designated drop off spot at the customers’ delivery address.

4. Rider will notify customers that food has arrived via the rider chat function on the app or via call / SMS.

5. Throughout the delivery, a one meter distance will be maintained between the rider and customers.

6. Customers may use the chat function within the foodpanda app to confirm receipt of their order.

7. Delivery pleted!

On the other hand, all foodpanda riders are instructed to wear their masks at all times. They are to wash their hands every two hours and after each time they handle a delivery. Lastly, if they have symptoms of illness, they are to immediately seek medical check up through our affiliated clinics and hospitals.

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