Sun.Star Pampanga

IQor Clark creates more jobs for North, Central Luzon

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CLARK FREEPORT— iQor Philippine­s, one of the largest business process outsourcin­g (BPO) companies investing outside of Metro Manila, has made a head start with significan­t expansion in key cities in Pampanga, Laguna, Cavite, Western Visayas, and Davao.

Its lone Metro Manila site is in Fairview.

“iQor is expanding. We grow with excellence that is rooted in our values and customer service culture. We are committed to ensuring our Philippine operations continue to meet global standards when it comes to technology, best practices, and talent developmen­t,” iQor Senior Vice President and General Manager of Digital and Emerging Technology Rod Hoddinott said.

The company is positively impacting the lives of more than 30,000 Filipinos in eight locations across the country—helping them achieve their dreams and goal s.

In iQor Clark alone, iQor’s four sites continue to hire and expect to seat more than 1,500 customer service representa­tives, revenue recovery specialist­s, and technical support agents, as well as coaches, supervisor­s, analysts, and trainers, even as the year ends.

“iQor Clark is our largest and most mature site in the Philippine­s with more than 10,000 employees. The growth in Clark is a part of iQor’s promise to bring jobs closer to home so we can offer excellent employment opportunit­ies to provinces in Central and North Luzon,” Fleurette Navarro, iQor Senior Vice President for Human Resources and Global Talent Acquisitio­n, sai d.

Navarro added that Clark has become a destinatio­n of choice among clients given its accessibil­ity to local and internatio­nal travel plus the presence of world-class hotels and other facilities.

Moreover, the nearby academic institutio­ns have provided a steady flow of qualified talent to meet ramps throughout the year.

“iQor is a destinatio­n for job seekers. We have proven ourselves as a stable and reliable global company, establishi­ng roots in Cyber City in 1999 and becoming one of the first BPO companies in Central Luzon with other call centers following suit. The presence of iQor in Clark has enhanced employment opportunit­ies for individual­s in Central Luzon and neighborin­g provinces, making it possible to work close to home and enjoy a healthy worklife balance,” Cynthia Maslian, Director of Recruiting for North Luzon, sai d .

Maslian, along with iQor Clark Vice President for Operations Varun Pandey; Senior Director of Operations Kevin

Murphy; Senior Operations Manager Bennylee Bondoc; and Marketing Manager Maricar Estrabo were guests during Pampanga Press Club’s KapiHann at Hann Resort Casi no.

In addition to providing an industry-competitiv­e salary, iQor also takes pride in its substantia­l roster of perks and benefits to support the dreams and goals of its valued workforce. Its health care plan and life insurance benefits begin on day 1 of employment.

iQor also offers 30 days paid leave, with 21 days convertibl­e to cash— allowing workers to rest and recharge or even earn more. Career growth is also a priority with quarterly appraisals that bolster incentives, pay increases, and promotions.

iQor provides excellent opportunit­ies and unlimited growth potential within a value-driven global organizati­on committed to creating rewarding experience­s and human connection­s.

It provides a flexible work environmen­t with work-in-office and workat-home call center posit i ons.

iQor has 16 contact centers in the Philippine­s archipelag­o in Cavite, Davao, Iloilo, Laguna, Negros Occidental, Pampanga, and Quezon City. Interested candidates are encouraged to visit apply.iqor.com.

 ?? ?? In photo (left to right) iQor Clark Senior Operations Manager Bennylee Bondoc; Director of Recruitmen­t Cynthia Maslian; Vice President for Operations Varun Pandey; Marketing Manager Maricar Estrabo; and Senior Director of Operations Kevin Murphy. (Photo by Chris Navarro)
In photo (left to right) iQor Clark Senior Operations Manager Bennylee Bondoc; Director of Recruitmen­t Cynthia Maslian; Vice President for Operations Varun Pandey; Marketing Manager Maricar Estrabo; and Senior Director of Operations Kevin Murphy. (Photo by Chris Navarro)
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