IQor gets ‘great place to work' certification

CLARK FREEPORT— iQor has earned the Great Place to Work Certification in the Philippines for 2023.

The certification honors iQor’s ablity to create rewarding employee experiences through its valuedriven culture.

The recognition is issued by Great Place to Work, a global authority on workplace culture.

"At iQor, we put people first and are committed to creating a rewarding work environment that employees look forward to each day. We are incredibly proud of our team in the Philippines for earning the Great Place to Work Certification for 2023. We support our employees, value their feedback, and help them reach their career goals,” iQor President and Chief Executive Officer Gary Praznik said in a statement.

The Great Place to Work Certification is awarded to organizations that deliver excellent employee experiences and demonstrate best-in-class people practices.

The rigorous assessment process includes an independent survey of employees and a workforce questionnaire. Great Place to Work analyzes the responses using their research-backed data-driven methodology to verify an excellent company culture and a great employee experience

More than eight out of 10 survey respondents indicated that iQor is a Great Place to Work.

Employee feedback specified a wide range of positive work experiences, including a fair and just work environment in which management promotes inclusive behaviors, a friendly and welcoming team environment with a strong sense of community, high levels of camaraderie and workplace enjoyment in which employees take pride in their work, excellent training and growth opportunities as well as recognition of accomplishments, and open communication between management and employees.

"iQor makes ongoing investments in all of our employees and we are excited that our employment practices make us a globally recognized employer of choice," Fleurette Navarro, iQor senior vice president of global recruitment and Philippines human resources, said during Pampanga Press Club’s News at Hues forum at Park Inn Radisson Clark on Tuesday, January 31.

"This certification recognizes the work we have done to support employees in work-in-office and work-at-home environments to ensure the best experience possible for our entire workforce,” Navarro said.

iQor, a managed services provider of customer engagement and technology-enabled BPO solutions, is committed to creating excellent employee experiences across a global footprint.

iQor has 16 contact centers in the Philippines archipelago in Cavite, Davao, Iloilo, Laguna, Negros Occidental, Pampanga, and Quezon City.

— Photo by Chris Navarro iQor executives Rod Hoddinott, senior vice president for operations; Fleurette Navarro, senior vice president for human resources; Marilou Vergara, director for PH marketing operations; and Maricar Estrabo, marketing manager share updates on the operation, customer service, and technology of iQor during PPC's News at Hues, Park Inn Clark on Tuesday, January 31.