Mövenpick, Ibiza Beach Club receive TripAdvisor Certificate of Excellence
Mövenpick Hotel Mactan Island Cebu receives another TripAdvisor® Certificate of Excellence, as Ibiza Beach Club and The Sails (the hotel’s all-day dining and buffet outlet) were also recognized with the same accolade.
Now on its eighth year, the achievement celebrates businesses that have earned outstanding traveller reviews on TripAdvisor over the past year. Recipients of the certificate include attractions, restaurants and accommodations located all over the world that have continually delivered quality customer experience.
“Customer focus is the core of our service philosophy and business module,” shared Harold Rainfroy, the hotel’s general manager. “We value guest feedback as these help us assess our performance. We are delighted to hear that guests are happy with our offers and services.”
“TripAdvisor is excited to announce the recipients of its 2018 Certificate of Excellence, which celebrates experiences and other travel businesses that have consistently received strong praise and ratings on the world’s largest travel site,” said Heather Leisman, Vice President of Industry Marketing, TripAdvisor. “This recognition allows us to publicly honor businesses that are actively engaging with customers and using feedback to help travellers identify and confidently book the perfect trip.”
The 2018 Certificate of Excellence accounts for the quality, quantity and recentness of reviews submitted by travellers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.