The Philippine Star

BDO taps FICO in fight vs card fraud

- By DONNABELLE L. GATDULA

In an effort to curb the growing incidence of card compromise and identity theft, affecting cardholder­s here and abroad, Banco de Oro nibank Inc. (BDO) has tapped FICO, one of the world’s leading analytics and decision management software firms.

In a statement, BDO said FICO would develop a technology scheme for BDO which could promptly detect, prevent and significan­tly reduce fraud on debit cards.

According to BDO, it would put in place FICO’s Falcon Fraud Manager, a software solution that can analy e cardholder account transactio­ns against fraud profiles on a real-time basis.

BDO senior vice president and head of transactio­n bank- ing Emmanuel Narciso said the use of Falcon Fraud Manager would raise the level of security of clients who use their debit cards for purchase and payment transactio­ns.

The move, Narciso said, would likewise complement the bank’s growth strategy of pushing online payments among its customer base of more than million.

“We’re aiming for significan­tly increased purchase usage among our debit cardholder­s. Our success will depend largely on our ability to assure customers that they can use their cards, both online and in stores, to make purchases in an easy, safe, and secure manner, he said.

BDO ATM Debit Cards allow clients to withdraw cash through BDO, ExpressNet, MegaLink and BancNet ATMs nationwide and through Master Card Cirrus and isa Plus ATMs worldwide ( for MasterCard and ISA ATM Debit Card, and pay without cash for purchases, goods and services at major establishm­ents nationwide and abroad ( for MasterCard and ISA ATM Debit Card).

In addition, cardholder­s with accounts at BDO can view balance informatio­n, transfer money, pay bills and buy prepaid mobile reloads anytime, anywhere using BDO’s electronic channels.

Studies conducted by FICO indicate a rise in payment card fraud over the last two years in the Philippine­s, coinciding with the rapid growth of card adoption and usage.

As a result, banks are cautious about growing their card portfolios too quickly without effective fraud controls in place.

“By building its debit card program upon the industry’s most advanced fraud detection solution, BDO is backing its commitment to protect its customers so they can fully enjoy the convenienc­e of their debit cards, just as they do their credit cards, said Dan McConaghy, president for FICO in Asia Pacific. “This is the key to profitable growth and among the reasons why BDO remains a leader in the Philippine­s.

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