LIST OF EXHIBITORS
of customer management solutions spanning the entire customer life cycle. Alorica brings to life its value proposition of creating trusting relationships and delivering results through its belief in creating opportunities for its clients, for its people, and in its communities.
AXA Philippines ( Booth# 3)
AXA Philippines is borne out of the formidable synergy between Metrobank, the country’s strongest bank by The Asian Banker, and AXA Group, one of the world’s largest financial protection and wealth management companies with 102 million customers in 57 countries.
Canon Business Process Services, Inc. ( Booth# 11)
Canon Business Process Services, Inc. ( CBPS) is one of the leading providers of managed services and technology that enable organizations to improve operational efficiency while reducing risk and cost. Experts apply quality management principles and tools such as Six Sigma to advance performance to a higher level. The company offers services including BPO, imaging, records management, print, mail and eDiscovery, and is an IAOP Global Outsourcing 100 Leader in 2013 for the seventh consecutive year. Based in New York, Canon Business Process Services is a subsidiary of Canon USA, Inc.
Citigroup Business Process Solutions Pte. Ltd. ( Booth# 17)
Citi Business Process Solutions provides business process outsourcing, customer sales and service, and other remote services to various Citi operations in the region and in North America. It is part of Citi Philippines, which is the largest foreign commercial bank in the Philippines in terms of customers, assets, revenues, and domestic branches. Citi Philippines’ proudly serves the local business community, providing corporate and investment banking, treasury, transactional banking, and consumer banking services.
CLUBHOTEL (Booth# 19)
Hospitality Marketing Concepts ( HMC) created CLUBHOTEL, a global network of four and five- star hotels, providing common benefits and recognition to a worldwide membership base. HMC’s toprated, four- and five- star partner hotels are invited to participate in CLUBHOTEL. By uniting many of HMC’s local club programs under a global and exclusive network, CLUBHOTEL gives HMC’s members access to reciprocal preferred room rates and discounted dining benefits at all participating hotels.
Customer Contact Channels, Inc. ( Booth# 7)
C3/ Customer Contact Channels manages nearly every facet of customer communications for corporations who rank Customer Management as a strong component of their growth and brand
development strategies. The company boasts over 30 years of executive experience in customer management. C/ 3 actively listens to Customer feedback, and provides that to its clients in the form of both qualitative and quantitative data for clients to utilize in driving their businesses to maximize return on shareholder investment.
Dell Philippines ( Booth# 23)
For more than 28 years, Dell has empowered countries, communities, customers and people everywhere to use technology to realize their dreams. Customers trust Dell to deliver technology solutions that help them do and achieve more, whether they’re at home, work, school or anywhere in their world. Elanvital Enclaves Inc.
( Booth# 12)
Elanvital Enclaves Inc. is the realization of a vision that a First World lifestyle experience can be created and enriched through suburban enclaves and complete home spaces. This vision shall unfold in Elanvital’s product offerings that feature modern day conveniences in warm and delightful settings, spaces meant for family traditions to abound. Emerson Electric Asia Ltd.
ROHQ ( Booth# 16)
Emerson is a diversified global manufacturing and technology company. It offers a wide range of products and services in the industrial, commercial, and consumer markets through our process management, industrial automation, network power, climate technologies, and commercial and residential solutions businesses. Today, Emerson has set up more than 40 legal entities in China, over 30 of which are manufacturing facilities, and approximately 20 engineering centers in various locations. Expert Global Solutions
( Booth# 34)
Expert Global Solutions ( EGS) is the holding company for two renowned companies in the global business process outsourcing industry APAC and NCO. APAC is the EGS brand in the Customer Relationship Management ( CRM) BPO marketplace. NCO is the EGS brand in the Accounts Receivables Management ( ARM) BPO marketplace. EGS, through both companies, is a fully scaled provider and global partner serving all aspects of the customer lifecycle. Their clients benefit from the unique complement of a single- source solution with a customized CRM and ARM service delivery platform.
FamilyMart ( Booth# 25)
Philippine FamilyMart CVS, Inc. was founded in November 2012, and opened its first store in the Philippines in April 2013, having signed a shareholders’ agreement with Sial CVS