Mercury Drug wins major awards at 17th APRCE

The Federation of Asia-Pacific Retailers Association (FAPRA) named Mercury Drug the 2015 country winner of the Customer Service Excellence Award at the 17th Asia Pacific Retailers Convention and Exhibition (APRCE) held recently in Manila.

Given in recognition of Mercury Drug’s achievements and major contributions in exemplifying exceptional customer service, the FAPRA Award is awarded bi-annually to honor companies, associations and individuals who have reached outstanding achievements in the retail industry in the Asia-Pacific region.

At the following Retail Asia’s Top 500 awards ceremony, Mercury Drug was named “Best-of-the-Best” for the second consecutive year, in recognition of the company’s excellent business performance, value proposition, corporate social responsibility and sustainability initiatives, core competencies and business strategy. Mercury Drug also retained its Top 3 ranking in the Top 10 Retailers Category by Economy, a distinction which the company has received since 2004.

The Retail Asia-Pacific Top 500 ranking was launched in April 2004 as the industry’s first regional ranking of the top 500 retail companies in the Asia-Pacific region.

Researched by Euromonitor International on a yearly basis, the ranking covers 14 key economies and 10 retail formats. The ranking of the 500 companies is published in Retail Asia magazine, a publication of NCYU Media Pte Ltd, the regional leader in the retail information business.