START A REWARDING CAREER WITH AN INDUSTRY LEADER

Teleperformance continues to attract individuals looking for a stable and rewarding career in the BPO industry. Serving various companies in industries such as retail, hospitality, telecommunications, technology, travel, broadband, media and entertainment, healthcare, and financial for clients based in the United States, Australia, Canada, New Zealand, United Kingdom and the Asia Pacific, Teleperformance offers a diverse range of employment opportunities that can fit various skills sets and interests.

“Anyone can apply for a career at Teleperformance where you can nurture your personal interests and professional competencies,” shares Coates.

When it comes to what they seek in potential hires, Coates assures that Teleperformance is an equal-opportunity employer. “We welcome those with contact center experience, fresh graduates, career shifters and anyone who is competent, capable and very passionate about delivering excellent customer experience.”

From the moment that they get hired, Teleperformance employees can already enjoy the advantage of working for a trusted and multiawarded company.

Starting with the company’s facilities that fosters a better work environment translating to better work results, Teleperformance also promotes open communication within the organization, which is just one of the various mechanisms to help the company maintain employee satisfaction. “These feedback systems help us identify our strengths and opportunities in our processes. As such, we are able to design and implement policies and guidelines that are responsive to the needs of our employees,” explains Coates.

To keep its people motivated, Coates shares that they make sure employee services are delivered on time, all the time. “Our distinct services begin at the start of the employee lifecycle. Applicant experience sets the tone for their future relationship with the company, so we invest in efficient hiring processes. Furthermore, we offer both dayshift and nightshift positions, so these options provide our qualified applicants better flexibility in managing their lifestyle,” he says.