BDO expands tieup with global IT firm

BDO Unibank Inc. has expanded its partnership with leading global provider of financial services technology solutions Fiserv Inc. to include managed services to support its information technology (IT) initiatives.

The country’s largest bank utilizes the Signature ® core account processing platform, the teller front- end teller system, and the communicator enterprise framework solution from Fiserv.

With the addition of managed services, Fiserv would provide expertise for IT projects, analysis and testing of systems and process, and employee training allowing BDO to focus resources on business initiatives while ensuring that critical IT systems and processes are maintained.

Enrico Hernandez, senior vice president for IT development at BDO, said with the partnership the bank could ensure that systems already in place are optimized and focus our organization’s resources on growth initiatives, future plans and offering customers the best possible banking experience.

“Throughout our relationship with Fiserv, we have had highquality support on our core banking platform and surround solutions. We chose to expand the relationship with the company’s qualified team of experts to help augment our capacity and drive IT initiatives,” Hernandez said.

Fiserv offers BDO an expert resource to enable the smooth execution of business critical services, while offering specialist consulting on project management, planning, testing and training.

A team works directly with the bank’s business and IT teams to prioritize and sequence key deliverables and utilizes a dynamic working model to achieve key deliverables based on business needs.