ePLDT pitches cloud technology to banks

PLDT Inc.’s digital enterprise enabler is urging banks to adopt cloud technologies to provide improved services to customers while cutting operating costs.

As the country’s adoption of cloud technologies is gradually rising, ePLDT Inc. sees the need for banking institutions to keep up with the trend if they want to give better services to customers as well as reduce operating costs, and improve scalability and flexibility.

“Customers want automation. That’s why banks want to make sure that their applications won’t crash during moments when customer service is expected to be at its peak,” said Nico Alcoseba, vice president and head of ePLDT/ PLDT Disruptive Business Group.

As such, he said cloud adoption in the banking and financial sectors should no longer be a question.

“Cloud offers tremendous benefits that range from the agility to scale up and down to savings in total cost of ownership. With this solution in place, banks will definitely improve the way they deliver their services to customers across their branches,” he said.

For her part, ePLDT Group chief operating officer Nerisse Ramos said banks are in a better position to maintain their relationship with their customers and entice new ones when they deploy their processes on the cloud.

“Huge banking institutions around the world are now embracing public cloud services because of its limitless security, scalability and cost-efficiency. Our local banks should not lag behind the competition,” she said.

Engaged in the development of digital business solutions for enterprises across the country, ePLDT offers cloud infrastructure tailor-fit to the needs of businesses.

As ePLDT’s cloud service is based on the demand or needs of enterprises, businesses are able to save costs.