NÜWA bags 5-star ranking
NÜWA City of Dreams Manila attained the highest ranking of Five-Star in the 2018 Forbes Travel Guide Awards, considered as the annual “Oscars” of the hotel industry and deemed the ultimate honor in the hospitality industry due to its exacting and stringent standards. The prestigious list of award winners is comprised of the world’s best hotels and resorts.
“It is through the vision and leadership of Melco Resorts & Entertainment chairman and CEO Lawrence Ho and the hard work and commitment of our management and staff that NÜWA City of Dreams Manila has achieved this recognition. We’re extremely proud of our colleagues for contributing to this high standard of service each and every day and we thank our guests for their trust and confidence,” said Kevin Benning, City of Dreams Manila SVP and COO.
Three other Melco-owned properties in Macau – NÜWA City of Dreams Macau, Star Tower in Studio City, and Altira – are also named 2018 Forbes Five-Star awardees.
Lawrence Ho, chairman and CEO of Melco Resorts & Entertainment, said, “The wonderful achievements awarded to Melco’s properties by Forbes is a testament to our impeccable services and distinguished products on offer in both Macau and the Philippines. We are extremely proud of our colleagues who are the heart and soul of Melco’s service culture. I would like to take this opportunity to express my appreciation and thanks to our colleagues for their commitment to excellence.
“NÜWA represents Melco’s DNA of sophistication, quality and innovation. Being one of the select hotels in the world that’s awarded the Forbes Five-Star is a testament to our dedication to provide the highest level of luxury experience and personalized service,” adds Geoff Andres, until recently property president of City of Dreams Manila prior to assuming the same position in Studio City Macau early this month.
NÜWA’s 5-Star award comes a month after the luxury brand was launched last Jan. 16, when Melco Resorts & Entertainment rebranded Crown Towers in Manila and Macau to NÜWA, the name inspired by the eponymous heroine in Chinese mythology.