Eastern Communications powers Marriott connections
Luxury hotel Marriott Manila continues to ride high on Eastern Communications’ strong connections, reflecting the telco’s thrust to provide the hospitality industry with innovative data services and faster, more reliable internet linkup.
Eastern Communications is one of the country’s top telcos, trailblazing paths for business connectivity in strategic locations in Metro Manila, Metro Cebu, Cavite, Laguna, Batangas and Baguio.
Marriott Manila general manager Bruce Winton lauded Eastern Communications as a connectivity partner, describing how Eastern has provided internet speed of up to 450 Mbps.
This fast and stable internet connection is a great asset for Marriot Manila as the hotel has also expanded over the years, with the addition of more hotel rooms, the West Wing, and the Grand Ballroom, which is one of the largest meeting facilities in the country.
Winton shared that they’ve had as much as 10,000 users simultaneously connected to their public area WiFi.
Catherine Muynila, Eastern Communications’ head of marketing, said the company is providing more products and services for hotels and restaurants, highlighting its edge in providing better services for the hospitality industry.
These products include their Internet Direct Service or IDS, a premium and dedicated internet service with a 1:1 contention ratio. It runs through Eastern Communications’ fully redundant fiber optic network, capable of providing gigabit per second connection between the Philippines and peering partners in the Asia Pacific Region, as well as the US and Europe. IDS has high-speed, high quality and redundant links that are ideal for companies with round-the-clock, mission critical transactions.
Meanwhile the ISDN PRI is a voice service that allows customers to utilize multiple voice channels through a single phone line. ISDN PRI service is suited for companies with high voice traffic, such as contact centers, which allow clients to experience better value for money without sacrificing voice quality.
The launch of customized packages for different industries is part of Eastern Communications’ vision of providing customers with its unique brand of “high tech and high touch” service.
High tech means delivering products and services that are at par with other telcos while high touch means offering personalized customer service and solutions to their clients, helping them to arrive at solution suited to their company or industry’s needs.