Survey: NAIA among world’s most improved airports

From being rated as the world’s worst, the Ninoy Aquino International Airport (NAIA) has been voted as the 10th among the World’s Most Improved Airports.

The rating was based on voting conducted by Skytrax World Airport Awards from August 2017 to February this year among air travelers. It is the largest annual global airport customer satisfaction

survey.

The most improved airport was Rome Fiumicino in Italy, followed by Perth in Australia, Calgary in Canada, Taoyuan in Taiwan, Athens in Greece, Nadim in Fiji, Montreal in Canada, Moscow Sheremetyevo in Russia, Houston Intercontinental in the United States and NAIA in Manila.

The announcement was made during awarding ceremonies in Stockholm, Sweden on Wednesday.

According to Skytrax, an international air transport rating organization, the award for the World’s Most Improved Airport is based on the relative year-onyear quality performance by all airports featured in the World Airport Survey, and takes into account the change in rating together with performance changes across the different product and service categories in the awards.

There are other categories for the awards, including the 10 best airports topped by Changi in Singapore for the sixth consecutive year.

The survey is operated as an independent study, with no entry fees or charges to any airport, and the awards ceremony is also provided to winning airports at no cost, Skytrax said on its website.

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KRIZ JOHN ROSALES File photo shows the departure area of the Ninoy Aquino International Airport, which in the past has been named by travelers as among the worst for flight delays, congestion and overall bad passenger experience.