Chevrolet…

may download My Chevrolet Connect App where they can easily book their vehicle service or test drive appointments.

STRICTER SAFETY MEASURES IN PLACE

Chevrolet is implementing stringent safety protocols in all dealerships to ensure the safety of its employees and customers amidst the COVID-19 pandemic.

“We are taking all the necessary precautions to ensure the safety of the Chevrolet community. While our business continues to operate, the wellness of our employees and our customers during these extraordinary times remain our top priority,” said Atty. Alberto Arcilla, president and chief executive officer of TCCCI.

The Chevrolet dealerships in the country are heightening their regular hygiene and sanitation protocols, and carrying out stricter regulations in sanitizing all Chevrolet vehicles entering and leaving the dealerships.

The following measures are in place in Chevrolet showrooms and service centers:

• Mandatory temperature checks of employees and customers entering the dealership premises

• Mandatory wearing of protective equipment, including face mask, for all employees

• Alcohol dispensers or hand sanitizers are readily available in key areas of the dealership, including showroom and service reception areas

• Foot pad disinfectants are made available at the main entrance of the showroom and service workshop area

• Common areas inside the dealership, including customer and service lounges, transaction areas, meeting rooms, and restrooms are sanitized every two hours and before and after closing of business hours

• General cleaning and sanitation of dealerships at least once a week

• Chevrolet vehicles on display and test drive units are sanitized regularly

• Chevrolet vehicles and genuine parts delivered to the dealership are sanitized

• Brand new Chevrolet vehicles scheduled for delivery or vehicles set for service unit release are sanitized

Chevrolet is also implementing additional guidelines for the sanitation of all Chevrolet vehicles that are delivered to the dealership, brought in for service, or are scheduled for customer delivery. To ensure everyone’s safety, the vehicles are sanitized using recognized system products in the automotive industry.

CHEVROLET COMPLETE CARE

Chevy owners whose vehicles are under warranty should not worry about their vehicle maintenance as TCCCI earlier announced that qualified Chevrolet owners are automatically guaranteed with a 30-day extension on Preventive Maintenance Service (PMS) rescheduling and 60-day extension on vehicle warranty.

The Chevrolet Customer Care Team continues to be available to answer inquiries on vehicle service concerns, sales promotion, or advance test drive requests through its 24/7 Customer Assistance program.

Customers may call the 24/7 Chevy Hotline at 5328-2438 or email at customercare@chevyhelpdesk.com. For Android users, the brand has made the My Chevrolet Connect App available for download through Google Play to allow customers to schedule their vehicle service using their smartphones. The app will come soon to the App Store.

TCCCI also rolls out its new “Tech Eyes” online vehicle diagnostics program that aims to solve complex vehicle repair problems more quickly and more effectively. “Tech Eyes” enables dealer service technicians to conduct remote vehicle diagnosis with TCCCI engineers, and even offshore GM engineers when necessary. The program helps in maintaining physical distancing measures in Chevrolet dealer facilities to ensure the safety of Chevrolet customers, dealer employees, and TCCCI personnel. “Tech Eyes” is now in place in all Chevy service centers nationwide.

To learn more about Chevrolet products and services in the Philippines, log on to www.chevrolet.com.ph, like the Chevrolet Philippines Facebook page, or follow the Chevrolet Philippines Instagram page.