Go to gov’t: Prioritize transition to e-governance

The government needs to prioritize the transition of applicable government processes to electronic governance (egovernance) with the use of available information and communications technology as perennial gaps in the delivery of government services become more evident amid the coronavirus disease crisis.

“The government has a process that can be improved with the use of technology. We’ve seen this amid the COVID-19 where our everyday transactions evolve,” Sen. Christopher Go said.

The senator is set to file a measure providing for the mandate and institutionalization of a plan for the transition of government transactions and processes to e-governance as the COVID-19 pandemic emphasizes the necessity for the digital transformation of traditional face-to-face public service delivery.

He explained that e-governance is the utilization of information and communications technology to establish and promote a more efficient and cost-effective government, allowing the public to avail of various government services more accessibly and conveniently.

Go noted that e-governance also provides the public access to resources and information, and makes the government more transparent and accountable to citizens.

He added that the current pandemic has demonstrated how e-governance and facilitation of e-services can safeguard the health of many Filipinos and, possibly, their lives.