QNB promises easy banking experience during FIFA World Cup
QNB Group continues to enhance its position as the bank of choice for customers in Qatar and the region by developing various contactless and digital payment form factors, which emerge as more popular alternatives to cash.
The Group believes that digital transformation is not a choice but a must and has therefore multiplied its efforts to adapt to change.
QNB Group Retail Division General Manager Adel Ali Al Malki said, “QNB has continually worked on strengthening its digital transformation and developed omnichannel services to meet and exceed the expectations and financial needs of its customers and visitors ahead of the much-awaited world tournament. Visitors coming to Qatar during the FIFA World Cup will have the opportunity to access a digital banking experience and a wide range of services carefully designed to help them enjoy this once-in-a-lifetime opportunity, with the highest security standards. We promise our customers and football fans a unique banking experience that reflects QNB’s legacy.”
Thanks to its visionary strategy, QNB Group strives to consolidate its market-leading position in digital development.
Furthermore, to celebrate the historic FIFA World Cup Qatar 2022, QNB has launched exclusive digital products that make the upcoming FIFA World Cup Qatar 2022 even more exciting with uniquely designed banking solutions for football fans during FIFA World Cup Qatar 2022.
Football will not be the only thing keeping fans entertained during the tournament, the QNB digital, and contactless payment solutions will provide them with a once-in-a-lifetime banking experience.
Visitors will benefit from a wide range of the most advanced banking facilities and digital services during the FIFA World Cup Qatar 2022™, which will be played from 20 November to 18 December 2022.
QNB has been the industry leader in developing and implementing cutting-edge payment technologies under the QNBpay umbrella, which is customer focused, convenient, and secure. QNB has significantly invested in technology, people, and processes to bring about global best practices to its payments front landscape.
QNB customers have the widest array of payment form factors that cut across platforms, operating systems, and payment schemes. The recent COVID-19 pandemic has acted as a catalyst in the rapid growth of contactless payments and the creation of a new digital payment era.
The new innovative QR Pay allows customers to make payments at merchant outlets by scanning the QR code from the POS screen by logging in to their QNB Mobile Banking app, selecting one of their cards to pay with from the ‘Scan QR/QR Pay’ menu and then scanning the QR code displayed on the merchant POS terminal screen. The service is simple. Customers simply need to have a smartphone (iOS/Android) registered for the QNB Mobile Banking app and the merchants need to have a QNB POS terminal enabled for the service.
Health and fitness enthusiasts and users of Fitbit and Garmin are able to provision their QNB payment cards onto their smartwatches, allowing for payment using the latest authentication methods. The customer experience is simple and straightforward, from provisioning to payments. This safe and secure method of payment fundamentally changes the way customers transact, as they simply and securely can make payments by tapping their smartwatch at the POS terminal.
Apple Pay allows iOS users to digitize their QNB cards and pay at contactless terminals through seamless biometric authentication. Every transaction is therefore safe and secure, placing customer convenience and ease at its core. The adoption of this payment form factor has been very encouraging.
QNB has also been leading from a merchant perspective. Online payment acceptance in Qatar provides an easy, secure, and private way to pay. Users have the ability to use Apple Pay to make secure payments on websites and online stores that support Apple Pay, allowing merchants to increase their online sales.
Google Pay or GPay as it is widely known, allows Android device users to make payments using their Android devices, which include phones, tablets, and watches. QNB customers will have to simply open the Google Wallet app or download it from Google Play and follow the instructions to register their QNB cards. This safe and secure service bundled with a simple registration process makes paying with GPay a seamless experience.
QNB recently launched Samsung Wallet to its customers enabling Samsung device holders to be able to transact using tokenized QNB cards with the highest security standards. Samsung Wallet comes with a financial organizer that allows cardholders to have a comprehensive view of their spending. The customer journey has been designed to make it seamless for the customers, from registration to payments. Early indicators show that Samsung Wallet is fast gaining the desired momentum of adoption.
The QNB Visa Virtual Prepaid Card is the first of its kind in Qatar, aimed at both visitors and residents of Qatar. The application process is 100% online where users will have to simply download the QNB Virtual Card app, scan their passport or ID using their mobile, take a selfie and submit the application for immediate approval. Customers can load the card through a different payment instrument and transact using an easy, safe, and rewarding experience. This product is also packed with many direct customer benefits.
QNB’s advanced self-service ATM machines allow customers to manage their banking needs 24/7 and removes the need of visiting a branch.