Man­disa Mor­ri­son

The Star (St. Lucia) - Life Begins 2 Nite - - CONTENTS - By An­gel­ica O’Donoghue-Holder

It’s al­ways ex­cit­ing to meet some­one who thinks out­side of the box. Man­disa Mor­ri­son, the win­ner of the pres­ti­gious Busi­ness Awards En­tre­pre­neur of the Year, is just such a per­son. She’s been op­er­at­ing her own busi­ness three years now, with ob­vi­ous suc­cess. Who bet­ter to fea­ture in this week’s Fea­ture Sec­tion? 2Nite: What in­spired you to get into the cob­bler busi­ness?

Mandy: I saw the need for the need for it in the north of the is­land. As an avid shoe lover my­self, it was a ter­ri­ble in­con­ve­nience for me to con­stantly have to head to Cas­tries for shoe re­pair. To add in­sult to in­jury, I of­ten en­coun­tered a gross lack of pro­fes­sion­al­ism and ad­e­quate re­sources. Can you just imag­ine your fa­vorite pair of shoes be­ing rid­dled with un­sightly nails? I de­cided to quit com­plain­ing and do some­thing in­stead. I cre­ated Shoe Re­hab was born.

2Nite: What are some of the unique fea­tures of your busi­ness?

Mandy: I con­sider my­self a Mil­len­nial, so my at­ti­tude to tech­nol­ogy had to be ob­vi­ous. We have a web­site that al­lows pa­trons to track how re­pairs are go­ing, re­ceive elec­tronic re­ceipts and so on. We are also big on uti­liz­ing so­cial me­dia plat­forms. I am also the only Saint Lu­cian who is a part of the Shoe Ser­vice In­sti­tute of Amer­ica, an in­ter­na­tional or­ga­ni­za­tion ded­i­cated to the ad­vance­ment of shoe re­pair and tech­nol­ogy.

2Nite: How has your busi­ness ex­panded in the last three years?

Mandy: I moved from hav­ing one em­ployee to six em­ploy­ees at this point, and two con­ve­nient branches. I have also opened up a foot spa where trained pro­fes­sion­als con­cen­trate on the health and ap­pear­ance of the feet.

2Nite: What has been your big­gest ac­com­plish­ment in this busi­ness?

Mandy: Know­ing that my busi­ness is adding to the so­cial fab­ric of so­ci­ety. I pro­vide jobs for six fam­i­lies. Win­ning the Busi­ness Awards this year was, as they say, ic­ing on my cake!

2Nite: How do you bal­ance be­ing a mother and a busi­ness owner?

Mandy: It was hard in the be­gin­ning. But as my daugh­ter grows older it is get­ting eas­ier. Al­ready she is de­vel­op­ing an in­ter­est in the busi­ness; we at­tend in­ter­na­tional con­ven­tions to­gether.

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