Arab News

Startups: Tech, consumer focus is a winning formula

- SARA HAMDAN

When it comes to funding rounds in the Middle East and North Africa (MENA), certain startups seem to be in the driver’s seat. The flashiest was the $1.5 billion deal closed by Egyptian firm SWVL and celebrated in Times Square. This was followed by a slew of others: $2.4 million round for Saudi Arabia’s WeDeliver, $15 million for Dubai-based fintech firm Sarwa and a sizable $415 million for cloud kitchen Kitopi.

What’s the big deal with all these deals? Have our phone addictions helped boost the economy?

In a way, yes. Exhibit A: These deals back companies that showcase a consumer-centric focus using tech. Need to get across town in Cairo? SWVL, a ride-sharing startup, utilized tech to solve a mass transit problem in a sprawling urban area with scalable appeal. They took a traditiona­l, public bus transport system and gave consumers the ability to book. Need to pick up your friend’s laptop in Riyadh? WeDeliver uses artificial intelligen­ce and machine learning to have anything delivered by freelance drivers using a mobile app. Hungry or want to manage your own finances? You get the picture.

“With tech and data analytics, we’ve started seeing a breed of new companies emerging to solve transport problems at scale,” explained Mohammed Absi Halabi, founder and CEO of Swftbox, a Dubai-based tech startup that focuses on delivery and fulfillmen­t.

“So that trend continued. The next logical evolution was around logistics for us.”

Interest in tech is nothing new, but there are two exciting trends underpinni­ng these deals. One is the rising internatio­nal investor interest in well-managed, innovative and scalable companies in MENA. At business conference­s, there were only a handful of deals like these that kept coming up over and over (cough, Souq, cough). But now, the global appetite for regional startups no longer feels occasional. “It is a super interestin­g time: Kitopi and SWVL have created the region’s third and fourth tech unicorns in the space of a single month,” said Abdulla Mutawi, partner and head of corporate commercial at Al Tamimi & Co., whose venture capital team represente­d the SPAC company behind SWVL’s deal, as well as legally representi­ng Softbank in the Kitopi deal.

“The next 18 to 24 months will show the tech and venture investing ecosystem in our region now moving into a new league as a result of these deals.”

The second key trend is boldness in the private sector. The SWVL deal in particular highlights the fact that traditiona­lly state-provided services can be supplement­ed — or even replaced — by private sector operators who will be forced to remain competitiv­e.

“In the long run, this will ensure that state-owned operators will also have to be competitiv­e, quality focused, less bureaucrat­ic and more resistant to corruption — and these are all great catalysts for economic developmen­t in any market,” said Mutawi.

“This phenomenon will replicate itself across any number of social infrastruc­ture applicatio­ns and is another factor that will ensure it appeals to any investor interested in emerging markets.” With tech startups gaining momentum, it’s an exciting time to be an entreprene­ur; particular­ly if your business allows people to get what they need with a few clicks on their phones.

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 ?? Twitter: @SaraHamdan ?? Sara Hamdan is a former Merrill Lynch banker, NYT journalist and editor at Google.
She writes on startups, women in business, and postCOVID-19 work trends.
Twitter: @SaraHamdan Sara Hamdan is a former Merrill Lynch banker, NYT journalist and editor at Google. She writes on startups, women in business, and postCOVID-19 work trends.

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