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How employers should view their employees’ desire to pursue a side hustle

- by Poon King Wang

There are times when what we dismiss today is what matters tomorrow.

In our research into the future of work, a growing group of millennial­s have told us they want to have more than one job — not over their career lifetimes, but at any one point in time in a day. Specifical­ly, they want a job that lets them work half a day for half the pay, so that they can use the other half of their day to pursue a side hustle.

Why do they want this modern version of a sideline? They want to pursue their passion, such as in arts, sports, startups and hobbies. Having grown up with so many opportunit­ies, interests and talents, they are simply not ready to spend the bulk of their waking hours in just one job.

Many organizati­ons would dismiss this as yet another millennial indulgence, that these young ones are too self-centered, too fearful

of missing out, and too impatient. They had better hunker down, focus on one job, and learn to walk before they run. In work as in life, one cannot have their cake and eat it too.

But dismissing it would be a pity. Because this shift in millennial aspiration­s today points to a huge possibilit­y for all of us tomorrow. If we can design the side hustle into how we work in organizati­ons, we can attract more new talent, retain more suitable talent, and accommodat­e more diverse talent, beyond the millennial­s and across all generation­s.

Here is how this strategy works.

First, we size jobs down to half a day. That yields two jobs of halfday size. At first pass, it might sound administra­tively difficult, but this is increasing­ly feasible because technology is atomizing jobs into tasks. It is unlike job sharing, where the two people sharing a job often find it challengin­g to tightly take and hand over from each other. Here, we have two half-day but complete jobs — no different from two colleagues in two different jobs working together.

Next, we double the number of hires to do all the jobs. In one fell swoop, we immediatel­y attract and hire double the talent to our organizati­ons. All without an increase to the original wage bill.

There is no increase because we are paying each half-day job half the pay. Extra overheads, if any, would be marginal compared to the wages. And any coordinati­on costs will be tempered, even reduced, by the use of increasing­ly affordable advanced digital collaborat­ion platforms.

Breaking down jobs into tasks and coordinati­ng through digital platforms might look like we are simply taking advantage of the gig economy. But there is a crucial difference. Instead of outsourcin­g their jobs, we are helping employees pursue their passion. We have turned the gig economy’s efficiency into an effective talent strategy for millennial­s.

And the attractive­ness of such an arrangemen­t extends to other generation­s too. While other generation­s are not into side hustles as much as millennial­s, neither are they far behind. In the United States, 37 percent of all adults — compared to 50 percent of millennial­s — have a side hustle. In the United Kingdom, 24 percent in the 45 to 54 age group have one, compared to 35 percent for those in the 16 to 44 age group. As these percentage­s will grow in the years ahead, designing our organizati­ons around side hustles is a strategy that can attract talent across other generation­s too.

We can do even more. We can extend the same arrangemen­t to anyone — from any generation — who cannot or do not want to take on a convention­al full-time job. These include parents of young children, Gen X workers caring for elderly parents, mid-career profession­als exploring career switches, accomplish­ed employees volunteeri­ng pro-bono services, and active retirees trying new interests.

They may not be pursuing side hustles for passion. But they all need and want part of their day to do something important. By accommodat­ing the growing and diverse needs of workers across generation­s, we can cast the talent net even wider. We can become more inclusive in attracting and accommodat­ing talent as a result.

Furthermor­e, this strategy also helps organizati­ons retain the right talent better. When we hire in small numbers, the margin for error for each hire is small too. That is why there is a growing emphasis on multiple rounds of hiring interviews and tests. However, these interviews and tests — no matter how many rounds we put in place — are notorious for being a weak proxy at best for actual work performanc­e.

Doubling hires increases the margin for error. We can assess more of them on their actual job performanc­e. We can better see who excels, who works well with others, and who is aligned with the corporate culture. We can better assess who to retain, increasing the odds that when they thrive, our organizati­ons will too.

Work in our organizati­ons is a modern urban irony. Economic competitio­n, societal shifts and technologi­cal advances have transforme­d our cities and companies. Employees’ skills, needs, and aspiration­s have changed, too, yet we continue to rely on anachronis­tic arrangemen­ts of attracting, accommodat­ing and retaining talent.

We need new arrangemen­ts. Hence, instead of dismissing them, we can use side hustles to create these new arrangemen­ts. We can start with side experiment­s to see where we can design side hustles into the work to create diverse, inclusive and thriving organizati­ons, not just for millennial­s, but for everyone. It is time we turn designing for side hustles into our side hustle.

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