CHUIN TING WEBER

Chief Executive Officer / Chief Investment Officer, MoneyOwl

The inability to have physical adviser-client appointments was a major challenge. We overcame this by switching to using videoconferencing, including real-time document reviews. This was made possible seamlessly because we had already been working on integrating video conferencing tools into our services prior to the pandemic for the convenience of clients. This year’s OCBC Financial Wellness Index saw a 6% increase in Singaporeans listing retirement planning as a top priority. At the same time, the pandemic has widened wealth divisions globally; asset prices increased on the back of stimulus support while workers in some sectors suffered. As a social enterprise, our mission is to help the everyday Singaporean achieve greater financial security through simple, reliable and low-cost financial solutions. With the new hybrid climate, we can use a mixture of human advisers and technology to improve all-round accessibility to financial advisory. We aim to broaden our partnerships to make holistic financial planning more affordable and accessible for everyday Singaporeans.