Is IOT the ul­ti­mate driver of dig­i­tal trans­for­ma­tion?

Pick a mar­ket sec­tor and the In­ter­net of Things is present: man­u­fac­tur­ing, smart cities, re­tail, tran­spor­ta­tion, health­care, ed­u­ca­tion.

Singapore Business Review - - CONTENTS -

Iot is a mas­sive area us­ing re­al­time con­nec­tiv­ity, data an­a­lyt­ics, and busi­ness ap­pli­ca­tions, busi­ness man­agers are look­ing to im­prove cus­tomer ex­pe­ri­ence and busi­ness ef­fi­ciency us­ing IOT tools. So how is this go­ing to trans­form busi­ness--will there be more func­tion­al­ity for con­sumers, will big and smart data help them im­prove op­er­a­tions?

Pre­dic­tive data an­a­lyt­ics is one of the ben­e­fits for busi­nesses wherein com­pa­nies use data col­lec­tion and an­a­lyt­ics to pro­vide fore­see­able ca­pa­bil­i­ties about prod­ucts and cus­tomers. IOT can also as­sist in dig­i­tal sup­ply chain wherein they use real-time data to pre­dict out­comes. Some of the real-world dig­i­tal trans­for­ma­tion ex­am­ples are Rock­well Au­to­ma­tion that col­lects de­vice data from in­dus­trial de­vices and an­a­lyzes data in the cloud. South­ern Com­pany is an­other ex­am­ple, an en­ergy provider that builds real-time track­ing, en­hanc­ing strom re­cov­ery and cus­tomer ser­vice. Qual­comm also uses it in bring­ing C-V2X ve­hi­cle to ve­hi­cle com­mu­ni­ca­tions stan­dard. Even cock­tail mix­ing is part of the trend now as German firm Keith & Koep re­leased a cock­tail booster, an au­to­mated cock­tail mixer con­nected to Mi­crosoft Azure IOT Cloud with 60 dif­fer­ent in­gre­di­ents and tar­gets mak­ing a cock­tail in just six sec­onds.

Th­ese were fleshed out in a con­fer­ence de­bate chaired by

Scott Raynovich, prin­ci­pal an­a­lyst, Fu­tu­riom, at the Netevents Global Press & An­a­lyst Sum­mit held in Dolce Hayes Man­sion, San Jose, Cal­i­for­nia.

Rid­ing the revo­lu­tion

Man­sour Karam, CEO and founder of Ap­stra, with new soft­ware-based tech­niques said that one has to re­think the use of IOT in run­ning busi­nesses be­cause un­til and un­less their sys­tems and busi­ness mod­els are ready for the mas­sive amount of data that’s about to come in, they will not be able to max­i­mize the po­ten­tial of this revo­lu­tion. “Some are just too ex­cited to jump in on the wagon and tell cus­tomers, ‘Hey we are us­ing to­day’s lat­est tech­nol­ogy’ with­out re­al­is­ing they may be set­ting them­selves up for an em­bar­rass­ment or worse, fail­ure,” he added.

Brian Is­sac, se­nior di­rec­tor, global busi­ness de­vel­op­ment of Net­foundry, con­curred, say­ing that this is a very com­plex is­sue and as an in­dus­try player, par­tic­i­pants are look­ing at a highly con­nected net­work of over 3 mil­lion de­vices. The is­sue now, he said, is de­ter­min­ing what the best prac­tices are , and how busi­nesses can work to­gether with a mas­sive con­nec­tion in their hands. “As Man­sour pre­vi­ously said, ex­cite­ment may fuel a jump but com­pa­nies have not re­ally come to­gether to come up with stan­dard prac­tices,” Is­sac ex­plained.

Data se­cu­rity

Jeff Ba­her, se­nior di­rec­tor, prod­uct & tech­ni­cal mar­ket­ing-net­work­ing & ser­vice provider so­lu­tions, Dell EMC said that some en­ter­prises have come for­ward to take the lead in re­spon­si­bil­ity han­dling and en­sur­ing that data is se­cured, but he claimed that there’s still a long way to go.

Russ Cur­rie, vice pres­i­dent, en­ter­prise strat­egy of Netscout, con­cluded, “We have so much in­for­ma­tion com­ing to us, and just this morn­ing one of our cus­tomers came to us say­ing that they have too much in­for­ma­tion to deal with, and this be­comes an is­sue to busi­nesses. How do we nor­mal­ize this with­out los­ing the value of big data just be­cause there were too much of them com­ing in?”

The in­dus­try’s big­gest play­ers are em­brac­ing the vi­sion, each with its own spe­cific an­gle they be­lieve will earn new cus­tomers. Even so, there’s not enough busi­ness for ev­ery top-shelf ven­dor to suc­ceed, not with en­ter­prises press­ing hard to cut costs. The net­work has never been crit­i­cal, but it has never been more com­plex. Why is AI at a crit­i­cal junc­ture right now? Tom Burns, se­nior vice pres­i­dent, Dell EMC Net­work­ing and So­lu­tions, pointed to two par­tic­u­lar rea­sons why this is hap­pen­ing at the mo­ment: dig­i­tal trans­for­ma­tion and tech­nol­ogy change. “We be­lieve very much in the way open source is go­ing to change the in­dus­try. All th­ese changes are hap­pen­ing very quickly and must be em­braced by the in­dus­try, he said. Karen Lou Mesina

Pre­dic­tive data an­a­lyt­ics is one of the ben­e­fits for busi­nesses wherein com­pa­nies use data col­lec­tion and an­a­lyt­ics to pro­vide fore­see­able ca­pa­bil­i­ties about prod­ucts and cus­tomers.

Netevents Global Press & An­a­lyst Sum­mit held in Dolce Hayes Man­sion, San Jose, Cal­i­for­nia.

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