Boeing mocked Lion Air calls for more 737 Max training

Indonesia’s Lion Air considered putting its pilots through simulator training before flying the Boeing 737 Max but abandoned the idea after the planemaker convinced them in 2017 it was unnecessary, according to people familiar with the matter and internal company communications.

The next year, 189 people died when a Lion Air 737 Max plunged into the Java Sea, a disaster blamed in part on inadequate training and the crew’s unfamiliarity with a new flight-control feature on the Max that malfunctioned.

Boeing employees had expressed alarm among themselves over the possibility that one of the company’s largest customers might require its pilots to undergo costly simulator training before flying the new 737 model, according to internal messages that have been released to the media. Those messages, included in the more than 100 pages of internal Boeing communications that the company provided to lawmakers and the US Federal Aviation Administration and released widely on Jan 9, had Lion Air’s name redacted.

But the House Transportation and Infrastructure Committee provided excerpts of those messages to Bloomberg News that un-redacted the Indonesian carrier’s name.

“Now friggin Lion Air might need a sim to fly the MAX, and maybe because of their own stupidity. I’m scrambling trying to figure out how to unscrew this now! idiots,” one Boeing employee wrote in June 2017 text messages obtained by the company and released by the House committee.

In response, a Boeing colleague replied: “WHAT THE F%$&!!!! But their sister airline is already flying it!” That was an apparent reference to Malindo Air, the Malaysian-based carrier that was the first to fly the Max commercially.

Doing simulator training would have undercut a critical selling point of the jet: that airlines would be able to allow crews trained on an older 737 version to fly the Max after just a brief computer course. – Bloomberg LP