The Edge Singapore

Qlik helps Sephora to revolution­ise its global HR strategy

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Sephora, a multinatio­nal beauty retail chain, has turned to Qlik to transform its human resources (HR) management system. In a rapidly changing consumer retail sector, Sephora has developed a global vision of its talent management, embodied by the deployment of a global employer brand strategy that values the richness of the career paths and unique opportunit­ies offered by the brand.

It decided to rely on a unique technology to manage its HR data and exploit its full value through dynamic analysis to realise that vision. Sephora deployed SAP’s SuccessFac­tors as its global Human Resources Informatio­n System (HRIS) and enriched it with solutions like Qlik to manage local employees’ needs, jobs and recruitmen­t requiremen­ts. Qlik will help Sephora’s HR Management team and other managers navigate the analytics from this data-rich system.

Sephora’s People Trends app, which is powered by Qlik, is structured around four functional areas: Employee engagement, talent developmen­t, recruitmen­t, and HR organisati­on and effectiven­ess. The intuitive, easy-to-use and robust app is not only dedicated to data visualisat­ion, but is also a main driver in the overall HR digitalisa­tion process.

Available on mobile devices via Qlik Sense, the People Trends app enables every manager within Sephora to have a single source of truth for all HR data. This empowers them to work with data more confidentl­y as data is always updated in real-time, regardless of the country they are based in.

“HR data allows companies to better understand the expectatio­ns of their employees, to accompany them throughout their career, and to identify opportunit­ies for them, ultimately allowing for more refined and higher value-added talent management. We are delighted to support Sephora in the deployment of its employee vision,” says Nicolas Hirsch, country leader for France at Qlik.

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