Ninja Van goes the extra mile with Google Cloud
Logistics provider Ninja
Van has extended its multi-year collaboration with
Google Cloud to help businesses of all sizes capture digital growth opportunities and overcome supply chain disruptions. By running its platform and applications on Google
Cloud’s scalable, secure and open-source infrastructure, Ninja Van aims to strengthen its leadership in last-mile courier services and expand upstream into supply chain management solutions.
With Google Cloud’s dynamic auto scaling capabilities, Ninja Van’s website and mobile applications can now handle 10 times the normal traffic with a smooth user experience, enabling operations to run 24 hours a day, seven days a week. They can also be scaled down to reduce costs when additional computing resources are no longer needed.
Google’s open cloud approach also allows Ninja Van’s technical teams to choose the tools they need to accelerate software development and scale more efficiently while reducing technology risk. For instance, by using Google Cloud’s open-source data processing platform — which integrates seamlessly with its data scientists’ preferred external data visualisation tools — Ninja Van’s teams can comfortably process terabytes of data daily to support the company’s business needs.
Ninja Van’s developers also turned to Google Cloud’s open-source and pre-built virtual agents to bring the NinjaChat chatbot to life to simulate the quality and immediacy of in-person interactions. It took them only a month to do so, instead of spending three months building a machine learning framework from scratch.
“We chose Google Cloud because of its proven ability to help us scale reliably and innovate at high velocity, as we address the region’s end-to-end logistics management needs,” says Ninja Van’s co-founder and chief technology officer Shaun Chong.
“From a chatbot that enhances customer experiences to algorithms for fuel-saving route optimisation — these are amongst the hundreds of new features released by Ninja Van each day. By automating application deployment and upgrades using Google Kubernetes Engine, our technical teams can avoid engaging in manual backend configurations and stay laser-focused on innovation.”