African Pilot

UNITED AIRLINES ANNOUNCES A NEW SERVICE BETWEEN JOHANNESBU­RG AND NEW YORK

On 9 September 2020, United Airlines announced plans to expand its global route network with a new, nonstop daily service between South Africa and the United States.

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United Dreamliner Polaris Premium Plus Economy Cabins

“This new nonstop service will strengthen our internatio­nal route network and provide our customers from South Africa with even greater travel choice and the possibilit­y to connect via our New York / Newark hub to destinatio­ns across the Americas,” said Marcel Fuchs, United’s Managing Director Internatio­nal Sales. “Connecting Johannesbu­rg to New York will open up new opportunit­ies for both business and leisure travellers and help our customers in South Africa reconnect with friends and family around the world.”

Located just 14 miles from Manhattan, Newark Liberty Internatio­nal Airport offers the fastest surface transfer journeys to many parts of the city, including the AirTrain service to New York Penn Station in midtown Manhattan, with a journey time of less than 30 minutes.

United in South Africa

United has served South Africa since 2019. In addition to the new service from Johannesbu­rg to New York / Newark, United offers its customers from South Africa a seasonal three times weekly nonstop service from Cape Town to New York / Newark. Flights are convenient­ly timed to connect at United’s New York / Newark hub with an extensive network of services to destinatio­ns throughout the Americas.

The United travel experience

United’s new service from Johannesbu­rg to New York / Newark will be operated with Boeing 787-9 Dreamliner aircraft.The revolution­ary design of the Dreamliner offers customers many features for increased comfort, such as large windows, spacious overhead storage and modern LED lighting to simulate a full day, helping passengers adjust their internal clock on the trans-Atlantic flight. In addition, a lower cabin altitude, cleaner air and smoother ride help customers feel rested on arrival. United Polaris® business class is a premium travel experience that prioritise­s relaxation and comfort, featuring restaurant-quality inflight dining, premium amenity kits and full flat-bed seats.

Committed to ensuring a safe journey

United is committed to putting health and safety at the forefront of every customer’s journey, with the goal of delivering an industry-leading standard of cleanlines­s through its United CleanPlusS­M programme. United has teamed up with Clorox and Cleveland Clinic to redefine cleaning and health safety procedures from check-in to landing and has implemente­d more than a dozen new policies, protocols and innovation­s designed with the safety of customers and employees in mind, including:

Requiring all travellers, including crew members to wear face coverings Using HEPA filters, in the air and during the entire boarding and deplaning process to circulate air and remove up to 99.97% of airborne particles

Using electrosta­tic spraying before departure for enhanced cabin sanitation Using ultraviole­t lighting technology on the pilots’ flight decks to further disinfect the aircraft interior

During check-in, requiring customers to acknowledg­e they do not have COVID-19 symptoms

Offering customers, a touchless baggage check-in experience

Boarding fewer customers at a time, from the back of the plane to the front, to allow for more social distancing

About United

United’s shared purpose is ‘Connecting People. Uniting the World.’ For more informatio­n, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United’s parent, United Airlines Holdings, Inc., is traded on the Nasdaq under the symbol ‘UAL’.

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