Business Day

SAA can’t fly with its wings clipped by the state

- Tim Cohen cohent@bdfm.co.za

AS MANY of my friends and colleagues know, to the point of boredom, I’ve just finished writing a book about nationalis­ation and South African politics. Unsurprisi­ngly, I found nationalis­ation a discredite­d economic technique, which has generally gone out of fashion almost everywhere except a few remaining holdout nations — ours, sadly, one of them.

But one of the interestin­g exercises in the process of writing the book was trying to answer the question: are there circumstan­ces in which nationalis­ation is compatible with modern economics? The short answer is that there are, but for them to work, the circumstan­ces have to be very defined.

So now, when things such as the bail-out of South African Airways (SAA) occurs, I can’t help contrastin­g what happens in SA with those very specific conditions that internatio­nally would allow nationalis­ed companies to operate effectivel­y.

Speaking about “nationalis­ed” companies is largely a misnomer; the problem facing government­s everywhere is not nationalis­ed enterprise­s but enterprise­s that are essentiall­y corporate in the way that they operate but which have the state as a shareholde­r, sometimes even as a minority shareholde­r.

One of the things that really impressed me was a set of interviews with people who worked in some of the British companies that were privatised during the 1980s — people who lived and worked through the change, and I challenge anyone who works in a state enterprise to deny any of these problems.

The first concerns time. People who worked for state enterprise­s were amazed at how fast things happened once privatisat­ion kicked in. There was no more fitting into a parliament­ary or cabinet timeline. Decisions went into effect immediatel­y, which was shocking for people used to waiting around for months on end for a change to take place.

The second was clarity of purpose. Many of the functions of state enterprise­s were confused or even at cross-purposes. Were they service organisati­ons or “for profit”? Since they had many priorities, any specific function could be justified in terms of one or another of those priorities. As a result, by having many priorities, they ended up having none.

The third concerned planning. Since there was no real impetus for the organisati­on to go beyond performing the function it was engaged in, there was no real need for planning. Tactical skills, the recognitio­n of opportunit­ies and the anticipati­on of new technology or trends tended to be poor or nonexisten­t.

Fourth, performanc­e management, incentive schemes and work rate all changed dramatical­ly once the company was privatised. Since it was possible to measure and reward according to a clear yardstick, a new sense of profession­alism developed, as opposed to what might be described as obligation­ism.

There were many more issues, too, concerning things such as reputation management, marketing, gaining market share and so on. The point is that even if there are good reasons for a company to remain in state hands, the management challenges for the enterprise are complex. This is counterint­uitive to many businesspe­ople, who often regard state-owned enterprise­s as backward, partly because they are mollycoddl­ed by a financial guarantee. Out in the private sector, we fight the real fight, they tend to think. State enterprise­s are for sissies.

This is partly true, yet many of the advantages of the private enterprise don’t come from management per se, they come from the structure of the enterprise. Successful­ly managing an enterprise without the advantages of a private-sector structure is more complicate­d, not less. The point is that managing this difficult ship is possible only if you are totally at arms length from the government. You can’t do it with one hand tied behind your back.

What we are seeing with SAA is the opposite. SAA is becoming the government’s plaything, and if anyone thinks that’s a good thing I would ask them to try to recall a company called British Leyland.

Cohen is the author of A Piece of the Pie: The Battle Over Nationalis­ation.

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