Business Day

‘Don’t despair, repair’ electronic­s in austerity UK

- REUBEN EASEY

AN INNOVATIVE project in London is helping people prolong the life of their electronic devices by repairing them and encouragin­g others to learn to do the same.

If you are the kind of person who owns a mobile phone held together with sticky tape, or your laptop is running more slowly every time you flip it open, the Restart Project could come in extremely handy.

It brings together volunteer repairers, technology enthusiast­s and engineers — and says that in tough financial times it is “preparing the ground for a future economy of maintenanc­e and repair”.

At a recent event in the hip Primrose Hill district, a steady stream of visitors, of all ages, arrived clutching computers and other broken-down items, many having heard about the service via Twitter. Repairers helped open up devices for inspection, while on the wall, a list kept track of which problems had been solved and which had not.

“Why throw something away when you can fix it?” said photograph­er Jon Freeman, who walked away happy after having his girlfriend’s laptop fixed. He said he only wished he had heard about the service earlier as he had recently paid Apple for a new power cord.

Diogo Castro, a Portuguese man in his 20s, was not quite so lucky with his computer, but did get some advice about what was wrong: “My first idea was to get a new one straight away, but I couldn’t because of the money, so this project helped me a lot.”

Founded last year, the Restart Project is the brainchild of two adoptive Londoners, Ugo Vallauri, from Italy, and Janet Gunter, a British-American. Having worked in the developing world for several years, they were frustrated by the amount of waste they saw whenever they returned to the West, and looked for a way to encourage people to repair and reuse their broken gadgets.

“We would see people upgrading, tossing perfectly good technology, or giving up on things without even having opened them,” said Gunter. “Would you take your car to the dump when you’ve never even popped open the bonnet?”

Environmen­tal goals aside, the pair also hope the events will help counter the feelings of “disempower­ment” people feel from understand­ing virtually nothing about how everyday objects work.

“When something breaks, people don’t know what to do about it,” said Vallauri. “They’ve lost trust in profession­al repairers, they are pushed by markets and advertisin­g to always look for the next big thing.” The “Restart parties”, as they are known, offer largely free repairs for all but the biggest items. A key plank of the project’s ethos is to promote the work of skilled local repairers, and revive some of the UK’s wartime tradition of “make do and mend”.

As the project grows, Gunter and Vallauri plan to start lobbying manufactur­ers to design more durable and easily repairable products, and also lead workshops with students in local schools and universiti­es.

“When you see an 11-year-old trying to open up an old VCR, and being mesmerised when you take the top off, and learning by retro-engineerin­g how things work, you’ll immediatel­y have a new person that’s not going to waste electronic­s”, said Vallauri.

Should it succeed, the project’s slogan of “Don’t despair, repair” could become a mantra for upgrade-weary consumers around the world. Sapa-AFP

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