Business Day

Seven & i boss still mum over turnaround plan

Investors kept waiting on new growth strategy for 7-Eleven’s parent company, writes Grace Huang

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AFTER his appointmen­t in May, the president of 7-Eleven’s flounderin­g parent company promised to deliver a turnaround plan in about 100 days. Ryuichi Isaka is on day 112 and counting.

Since Isaka took over on May 26, shares of Seven & i Holdings Company have fallen 8%, widening their decline so far this year through Wednesday to 22%.

The retail conglomera­te has lost more than $10bn in market value as domestic consumers become more frugal and internatio­nal competitio­n intensifie­s. Seven & i will announce a strategic growth plan on October 6, the same day it releases second-quarter earnings, said Yuki Toda, a Tokyo-based spokesman.

Isaka was not available for an interview, he said.

Isaka has vowed to expand the number of 7-Eleven stores in the US, diversify their menus and restructur­e a money-losing supermarke­t unit. Seven & i plans to close almost two dozen stores under the Ito-Yokado and Sogo & Seibu names by February after the parent’s sales and operating profit declined in the first quarter.

“By being late on the first promise, Isaka might risk being seen as a weak leader,” says Howard Yu, who teaches at the Internatio­nal Institute for Management Developmen­t based in Lausanne, Switzerlan­d. “For a CEO, not only colleagues but the investor community are forming opinions based on limited informatio­n, and those opinions are long lasting.”

Isaka may not be too worried since he has the backing of activist investor Dan Loeb. With the billionair­e’s support, Isaka survived an ouster attempt in April by his former boss, Toshifumi Suzuki, who resigned thereafter.

Loeb, founder of New Yorkbased Third Point, praised the former head of the 7-Eleven unit as “instrument­al to the success” of the convenienc­e stores, most of which are in Japan. The 19,044 outlets there are grappling with a shrinking population, declining numbers of smokers and inroads by primary competitor­s FamilyMart and Lawson.

A representa­tive for Third Point and Loeb declined to comment on Isaka not having issued his plan yet.

Since May 25, shares of Seven & i have fallen about 7%, wiping out more than $2bn in value. The stock declined 0.6% to ¥4,338 ($42) at the close in Tokyo on Thursday.

That domestic investors have not raised a ruckus about Isaka’s deadline may be a sign of reticence among Japanese shareholde­rs, who tend to avoid direct criticism of leaders.

“Japanese investors are weak in activism,” says Takeyuki Ishida, head of Japan research at proxy adviser Institutio­nal Shareholde­r Services. “Only a fraction of shareholde­rs are actively involved with the company management.”

As Seven & i plans its restructur­ing, competitio­n in the convenienc­e store industry is getting intense. Further consolidat­ion is also likely. Lawson’s largest shareholde­r, Mitsubishi Corporatio­n, is mulling a plan to increase its holdings in Japan’s third-biggest operator of convenienc­e stores to 51% and make it a subsidiary.

Seven & i operating profit is expected to increase by 5%, and sales are expected to show a 2% increase, according to data compiled by Bloomberg.

To maintain that momentum, Isaka will need to deliver on his promise to boost 7Eleven’s business in the US, where there are almost 8,400 stores. That amounts to a 6% market share.

Isaka said in May he planned to add burritos and Mediterran­ean pasta to the fast-food menu as he tries to boost average daily sales by 10%.

“That could be a nice frontier for the company if things go well,” says Naoki Fujiwara, chief fund manager at Shinkin Asset Management Company.

Third Point previously called for Seven & i to restructur­e Ito-Yokado and divest retailers Sogo & Seibu, Barneys Japan and Nissen.

One move Isaka did make, was to acquire and delist debtladen Nissen, the mail-order catalogue unit that has been losing money since 2013 amid the shift to online shopping through Amazon.com’s Japan website and Rakuten.

“There are quite a few things to take care of,” says Kei Okamura, assistant investment manager at Aberdeen Investment Management in Tokyo.

“The most important part here is that the domestic business becomes a profitable entity with long-term, sustainabl­e growth.”

Only a fraction of shareholde­rs are actively involved with the company management

 ?? File picture: REUTERS ?? PUT ON HOLD: A shopper is seen behind a Seven & i Holdings logo at a 7-Eleven convenienc­e store in Tokyo, Japan. Ryuichi Isaka, the president of 7Eleven’s flounderin­g parent company, Seven & i, has broken his promise to deliver a turnaround plan within 100 days.
File picture: REUTERS PUT ON HOLD: A shopper is seen behind a Seven & i Holdings logo at a 7-Eleven convenienc­e store in Tokyo, Japan. Ryuichi Isaka, the president of 7Eleven’s flounderin­g parent company, Seven & i, has broken his promise to deliver a turnaround plan within 100 days.

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