Business Day

Facebook rejigs privacy settings

• Social network redesigns menu as it seeks to quell storm over user data

- Agency Staff New York /Bloomberg

Facebook is moving to untangle its often bewilderin­g array of privacy options as the social network struggles to contain the damage from a widening scandal over user data.

With CEO Mark Zuckerberg poised to address the uproar on Capitol Hill, Facebook announced on Wednesday that it was redesignin­g the settings menu on mobile devices, consolidat­ing privacy options in one place rather than sending users to about 20 different screens.

The move, which Facebook said was in the works even before the Cambridge Analytica scandal shook the company and its stock price, is unlikely to put to rest the broader issue of user privacy. Still, it underscore­s a key concern of both Facebook and its investors: how to keep people from deleting their accounts over what many see as a betrayal of customers’ trust. The new Privacy Shortcuts menu, being rolled out in the coming weeks, will let people regulate the amount of personal informatio­n the social media giant keeps on them, like political preference­s and interests, and delete things they have already shared. It will also let people manage the informatio­n the company uses to show ads.

Facebook has come under increasing pressure from Europe and the US to address revelation­s that political consulting firm Cambridge Analytica, which worked with Donald Trump’s presidenti­al campaign, harvested data from 50-million Facebook users as it built an election consultanc­y that boasted it could sway voters in contests all over the world.

It has plunged Facebook into one of its worst crises of confidence in years. The stock has fallen 18% since the news was revealed by the New York Times and The Observer of London earlier in March, wiping out almost $100bn of market value.

Facebook is no longer among the top five most valuable companies in the world and it delayed unveiling a new home speaker product to re-evaluate how it uses data, according to people familiar with the matter.

The stock dipped 0.2% early on Wednesday to $151.94.

“Last week showed how much more work we need to do to enforce our policies and help people understand how Facebook works and the choices they have over their data,” Facebook chief privacy officer Erin Egan and deputy general counsel Ashlie Beringer wrote in a statement on Wednesday. Most of the security page updates had been in the works for some time, “but the events of the past several days underscore their importance”.

Zuckerberg apologised last week for the breach of trust and outlined concrete steps the company would take to better protect users. Facebook has produced multiple iterations to its privacy settings pages over the years, often in response to criticism that the system is too complicate­d for most people to understand what they are and are not sharing.

Under the revamp, users still will not be able to delete data that they previously gave to third-party apps on the platform, even if it was used for reasons other than what was agreed to.

That data, generated over years of games and personalit­y quizzes that had access to private informatio­n, is largely still stored outside of Facebook’s grasp by the private individual­s and companies that built those applicatio­ns.

 ?? /AFP Photo ?? Under pressure: Facebook is scrambling to resolve a scandal over a breach of user data — lest it lose its shirt.
/AFP Photo Under pressure: Facebook is scrambling to resolve a scandal over a breach of user data — lest it lose its shirt.

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