Business Day

Alibaba’s sales blitz hits record

Chinese firm reports Singles’ Day sales breaking 2017’s record despite economic headwinds

- Cate Cadell Shanghai

Chinese e-commerce giant Alibaba smashed the 2017 record for its Singles’ Day sales event on Sunday, surpassing 168-billion yuan ($24.15bn) sales in less than 16 hours.

Chinese e-commerce giant Alibaba smashed the 2017 record for its Singles’ Day sales event on Sunday, surpassing 168-billion yuan ($24.15bn) in less than 16 hours.

Singles’ Day, also called “Double 11”, is the world’s biggest online sales event, outstrippi­ng US shopping holiday Black Friday. The Chinese event was originally a novelty student holiday to celebrate being single, countering Valentine’s Day, but has since grown into a monthlong online shopping festival that peaks with a 24-hour sales frenzy on November 11.

A disproport­ionately large number of sales are recorded in the first minutes of the 24-hour spending spree, when transactio­ns are recorded for items that have been put on hold.

The company settled about 69-billion yuan ($9.92bn) in the first hour of Singles’ Day on Sunday, up about 21% from 2017’s early haul of 57-billion yuan. Items selling well included smartphone­s and other electronic­s, but also staples such as milk powder and nappies.

While the company surpassed 2017’s sales just before 4pm, the rate is slower than last year when it broke the 2016 record about four hours earlier at midday.

Analysts say that despite strong growth, sales are likely to be hit by economic headwinds and new competitio­n from competing sales events.

“With an increasing number of promotion events a year, consumers no longer feel that Double 11 is the only opportunit­y to get good bargains,” said Pedro Yip, partner at consulting firm Oliver Wyman.

“Having said that, there are more consumers who still enjoy shopping at Double 11 than those that don’t,” he said.

Alibaba kicked off this year’s sales with a gala event that featured US singer Mariah Carey, a Japanese Beyonce impersonat­or and a shoe-shopping-themed Cirque du Soleil performanc­e.

It is expected to be the company’s final November sale event with founder and chair Jack Ma at the helm. CEO Daniel Zhang will take over as chair in 2019, the company has said.

While sales growth remains steady, Alibaba’s stock has dropped 16% in 2018 amid economic uncertaint­ies linked to brewing trade tensions between China and the US.

Earlier in November, Alibaba revised down its full-year revenue forecast as it said sales of big-ticket items would be affected. To compensate, the company will take in less income from its platforms in the near term in order to retain brands and new buyers, it said.

About 180,000 brands were represente­d on Singles’ Day, Alibaba said.

 ?? /Getty Images ?? Celebratio­n: The screen in Shanghai as Alibaba tops 168.2-billion yuan in sales on Sunday. The online event kicked off with a gala concert featuring Mariah Carey.
/Getty Images Celebratio­n: The screen in Shanghai as Alibaba tops 168.2-billion yuan in sales on Sunday. The online event kicked off with a gala concert featuring Mariah Carey.

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