Business Day

Online sales boost Richemont

Group credits e-commerce site YNAP with 25% jump in earnings

- Larry Claasen Retail Writer claasenl@businessli­ve.co.za

Johann Rupert’s Richemont, the luxury goods group that was initially wary of e-commerce, has seen online businesses YOOX Net-a-Porter (YNAP) and Watchfinde­r giving its earnings a handy boost. The Swiss-based group, which owns, among others, the Cartier and Van Cleef & Arpels brands, said YNAP’s contributi­on was the main reason sales were up 25% to €3.91bn for the third quarter.

Johann Rupert’s Richemont, the luxury goods group that was initially wary of e-commerce, has seen online businesses YOOX Net-a-Porter (YNAP) and Watchfinde­r giving its earnings a handy boost.

The Swiss-based group, which owns, among others, the Cartier and Van Cleef & Arpels brands, said YNAP’s contributi­on was the main reason sales were up 25% to €3.91bn for the third quarter to end-December.

The contributi­on of Richemont’s online operation offset a somewhat sluggish retail operation whose sales rose a modest 7% to €2bn. Sales for its wholesale operations only increased 1% to €1.1bn.

By comparison, online sales surged from €59m to €694m. Prior to the acquisitio­n of YNAP, the group’s online sales contribute­d only 1% to total sales, but now make up close to 18%.

The success of its online retail operation has been a long time coming. Though Richemont had been looking to expand its e-commerce operations for a while, luxury brands have generally been cautious when it comes to selling online.

The Deloitte Global Powers of Luxury Goods 2018 report said for much of the past decade, these brands have “struck a sensible balance between exclusivit­y and accessibil­ity, resulting in strong financial results”. This meant they were slow to grow sales online, as they feared they might become “too visible”.

A change in consumer behaviour, however, meant they had to take selling online more seriously. “As luxury consumers began spending more online, brands were left with no choice but to adapt to their customers’ new purchasing patterns.”

Richemont has been steadily building its online presence. It took a holding in e-commerce retailer Net-a-Porter in 2002 and then took full control in 2010. In 2015, Richemont sold half of Net-a-Porter to Italian rival, YOOX, in a €1.3bn deal. Though Richemont owned half of the merged entity, it only had 25% of the voting rights.

The group bought the holding in YNAP it did not own for €2.69bn in March 2018.

The boost from its online operations offset European retail difficulti­es. Unrest in France negatively impacted tourism and led to store closures for six consecutiv­e Saturdays. When measured by region, quarterly sales were up across all regions except the Middle East and Africa, and Europe.

The group blamed unfavourab­le currency movements and a strong basis of comparison for a 13% dip in sales in the Middle East and Africa.

In contrast, the group’s efforts in Asia Pacific paid off, resulting in a double-digit sales growth in China. Sales in Hong Kong, however, slowed mostly as a result of the strength of the Hong Kong dollar against the renminbi, which dampened tourist spend.

PRIOR TO THE ACQUISITIO­N OF YNAP, ONLINE SALES CONTRIBUTE­D ONLY 1% TO TOTAL SALES, BUT NOW MAKE UP CLOSE TO 18%

Besides investing in online retail, the group is also focusing on the Chinese market. In 2018, it announced a partnershi­p with e-commerce giant Alibaba.

Richemont’s sales increased 7% in Japan and were up 9% in the Americas.

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