Ned­bank data pos­si­bly breached

Business Day - - FRONT PAGE - Karl Ger­net­zky Mar­kets Writer ger­net­[email protected]­nesslive.co.za

Bank­ing group Ned­bank said on Thurs­day that a se­cu­rity breach at the premises of a third-party ser­vice provider may have re­sulted in in­for­ma­tion from up to 1.7-mil­lion of its clients be­ing com­pro­mised. The se­cu­rity breach oc­curred at Com­puter Fa­cil­i­ties, a di­rect mar­ket­ing com­pany.

Bank­ing group Ned­bank said on Thurs­day that a se­cu­rity breach at the premises of a third-party ser­vice provider may have re­sulted in in­for­ma­tion from up to 1.7-mil­lion of its clients be­ing com­pro­mised.

The se­cu­rity breach oc­curred at Com­puter Fa­cil­i­ties, a di­rect mar­ket­ing com­pany that is­sues SMS and e-mail mar­ket­ing in­for­ma­tion on be­half of Ned­bank and a num­ber of other com­pa­nies. No Ned­bank sys­tems or client bank ac­counts were com­pro­mised, or at risk, ac­cord­ing to the bank.

In­for­ma­tion from Ned­bank Re­tail re­lat­ing to about 1.7-mil­lion clients may have been af­fected. Of these, 1.1-mil­lion are ac­tive clients.

A sub­set of the po­ten­tially com­pro­mised data at Com­puter Fa­cil­i­ties in­cludes per­sonal in­for­ma­tion such as names, ID num­bers, phone num­bers and phys­i­cal ad­dresses.

OUR IM­ME­DI­ATE FO­CUS HAS BEEN ON SE­CUR­ING ALL NED­BANK CLIENT DATA AT COM­PUTER FA­CIL­I­TIES, WHICH WE HAVE DONE

Ne­bank said Com­puter Fa­cil­i­ties was obliged to in­form those who may be af­fected. Those with Ned­bank bank ac­counts were not at risk, and did not need to take any fur­ther ac­tion, other than be­ing vig­i­lant against fraud at­tempts.

“The safety and se­cu­rity of our clients’ in­for­ma­tion is a top pri­or­ity,” said Ned­bank CEO Mike Brown.

“We take our re­spon­si­bil­ity to pro­tect our client in­for­ma­tion se­ri­ously, and our im­me­di­ate fo­cus has been on se­cur­ing all Ned­bank client data at Com­puter Fa­cil­i­ties, which we have done.”

Ned­bank will be en­gag­ing with af­fected clients, as well as rel­e­vant reg­u­la­tors and au­thor­i­ties, said Brown.

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