Business Day

Robo-bartenders signal the glass is half empty for familiar traditions

- Breanna T Bradham Mount Pleasant

While there seems to be a new video every day of maskless youths blithely partying outside (and inside) bars, many people have actually been drinking less during the pandemic. Half of Americans say they aren’t excited at all about heading back to their favourite watering hole — or any bar for that matter.

Fear of enclosed spaces and sloppy, less than socially distanced crowds may change drinking culture for a long time to come. It’s already threatenin­g the future of your friendly bartender.

Countertop cocktail makers have been available for years. Larger-scale commercial options have been mixing drinks and entertainm­ent, using robotic arms to whirl and shake cocktails in clubs from Europe to Dubai and aboard cruise ships.

But the coronaviru­s pandemic may have opened the door to a bigger stage.

A woman placing her pink face mask down on an empty bar and clinking glasses with a robotic bartender was not your typical drinking ad before Covid-19. But in a time when fellow drinkers and bartenders are possible disease vectors, the austerity of contactles­s cocktails can be comforting.

“In robotic bars like ours, there is no kind of contact with [people] because you can order and pay through your mobile phone, so you touch nothing,” said Emanuele Rossetti, CEO of Italy-based Makr Shakr.

To be sure, robotic mixologist­s won’t solve the risk of close quarters — which is part of what makes bars ideal hot-spots for transmitti­ng the coronaviru­s. And your local bar probably doesn’t have the money right now to bring in a robot costing more than $100,000. Big-ticket customers, such as cruise lines, are stuck in a pandemicin­duced financial pinch.

Rossetti said the initial effect was a “very big slowdown”, but conversati­ons about new orders have started up again.

Dina Zemke, an associate professor at Ball State University who studies how physical environmen­ts affect services, said that robotic bartenders were more entertainm­ent than serious mixologist­s, and that while bartenders still had a future, bars themselves might change.

There are semi-robotic options that may catch on more — such as automated dispensers for wine and mixed drinks, Zemke said.

But Alan Adojaan, CEO of Estonia-based start-up Yanu, said his company has created a prototype robot bartender that’s getting interest from airports and casinos.

“The concept of a bar is completely changing now, and the concept of nightclubs and public events,” Adojaan said. While humans are needed to maintain and stock automated bars, mechanised mixologist­s do succeed in cutting out the customer-bartender interface.

At the Tipsy Robot in Las Vegas, Makr Shakr machines typically pour out popular drinks such as Pineapple Planet and Long Island Iced Teas for casinogoer­s. They have to use a bar tablet to order their drinks, so it’s not as free from risk as using your mobile phone, however.

The venue was open for only one month this summer before a second state-ordered shutdown due to a surge in local Covid-19 cases, GM Victor Reza Valanejad said. “We noticed that compared to other bars, we were doing much better and people were actually very, very happy to come order at the Tipsy Robot.”

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