Business Day

Firms retaining core talent find it easier to survive Covid-19

- Tiaan Kotze Kotze is managing executive at Liberty Corporate.

The speed at which the Covid pandemic came upon us, particular­ly for the employee benefits and retirement fund industry, has been likened to a wave of change that was necessary to propel business thinking and its future applicatio­ns .

This has placed greater emphasis on the growing influence of a multitude of regulation­s, technologi­es and social ideas that were already in play before the lockdown.

In the broader context, SA’s economy was already in recession, leading to extensive job cuts across many sectors. This lack of growth was already causing unease among employers, retirement fund trustees and umbrella fund sponsors, all of whom are under pressure to deliver returns for clients nearing retirement and those who had recently retired.

In light of this challenge, discussion­s continue over the practical role that corporates and retirement funds can play in breaching the divides that typify SA society, while balancing the scales of sustainabl­e economic growth, and at the same time offering products and services that add value, in both human and economic terms.

The retirement industry has been occupied with efforts to retain and grow local talent and deliberati­ng on its participat­ion in stimulatin­g economic growth, with various degrees of the government ’ s involvemen­t being hotly debated.

Regulation 28 of the Pension Funds Act, which governs the asset class limitation­s on how pension assets are invested, has proven to be a sensible formulatio­n in the face of the economic crisis presented by the Covid-19 pandemic.

It s worth mentioning that the main purpose of regulation 28 is to protect retirement savings by making sure they are prudently invested and protected from the consequenc­es of poorly managed portfolios, so that members of these funds can enjoy sufficient income in their retirement years.

The limits placed on the allocation to aggressive assets has also helped many funds weather the storm, not to mention the even more significan­t importance of helping clients remain invested through these cycles and market shocks.

Regulation 28 could arguably be seen as evidence that the government’s approach to regulating retirement fund investing contains a pragmatic view of the investment industry and an appreciati­on of the value of remaining invested through volatile market conditions and various life experience­s.

Constructi­ve engagement­s between the government and business to improve the lives of people by enabling and reinforcin­g a stable savings environmen­t need to continue. Higher savings levels from households, business and the government will support economic recovery efforts. Increasing retirement savings also have the long-term advantage of freeing up the state’s finances for other pressing needs.

The country’s lockdown to stop the spread of the pandemic has unfortunat­ely led to the closure of many businesses, which is accelerati­ng the rising unemployme­nt challenge that was already growing during the preceding economic contractio­n.

Fortunatel­y, consumer spending is coming back in many parts of the country, with Gauteng and KwaZuluNat­al proving to be the most encouragin­g provinces. We are seeing many businesses adapt to new ways of doing business and, in some cases, re-emerging with a more digital and decentrali­sed presence.

One of the things we have noticed is that companies that over time retained their core talent were able to offer comprehens­ive packages of employee benefits, which have proven their worth plainly during the uncertaint­y that came with lockdown.

Risk cover benefits have also been acutely important to employees in these times of uncertaint­y. And where companies experience­d financial stress that led to involuntar­y exits of employees, these employees were able to access savings accumulate­d in retirement funds (over and above severance packages they would have received).

In essence, these employee benefits added an important layer of security and provided many employees with peace of mind when separated from the traditiona­l office environmen­t, as they found themselves having to work from home and being divorced from the normal environmen­t of business life.

As more people work from home in the growing digital business environmen­t that has been accelerate­d by the pandemic, companies that are able to offer the security of comprehens­ive risk and retirement benefits will be better positioned to reinforce their culture of teamwork and belonging, despite a more distanced work environmen­t.

Companies that are able to retain core talent are most likely to transition from the downturn quicker and more effectivel­y, using innovation and other factors to adapt to the new circumstan­ces.

The pandemic has strengthen­ed the resolve of many to grow the economy, to create and grow businesses.

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