Business Day

Facebook reviews ads policy after criticism of gender targeting

- Amy Thomson

Facebook is considerin­g changes to the way its targeted advertisem­ents platform works in Europe after complaints that its system sends job postings to users based on their gender.

The platform showed mechanic jobs to men 96% of the time and childcare jobs to women 95% of the time, even though the listings were not deliberate­ly targeted at a particular gender, according to a complaint from Global Witness, a nongovernm­ental organisati­on that posted the advertisem­ents.

Advertisem­ents for pilot jobs went to men 75% of the time and 77% of people who were shown an advertisem­ent for a psychologi­st position were women, the organisati­on said.

“Our system takes into account different kinds of informatio­n to try and serve people ads they will be most interested in, and we are reviewing the findings within this report,” a Facebook spokespers­on said.

“We’ve been exploring expanding limitation­s on targeting options for job, housing and credit ads to other regions beyond the US and Canada, and plan to have an update in the coming weeks.”

Global Witness, which said it was submitting complaints to the Equalities and Human Rights Commission and the informatio­n commission­er’s office in the UK, also found that job openings for positions at Facebook were mainly shown to men between the ages of 25 and 34 years, in an April 2019 campaign.

Facebook’s advertisin­g platform has come under fire for discrimina­tory practices before.

A class-action lawsuit targeting Amazon.com and T-Mobile US, which began in 2017, said hundreds of employers in the US tailored their recruitmen­t advertisem­ents on the social network to people in specific age groups, unfairly excluding older workers.

In 2019, the American multinatio­nal technology company agreed to change its rules for advertiser­s to settle a string of lawsuits that accused the platform of enabling housing, credit and employment discrimina­tion. Facebook agreed not to allow housing, employment or credit advertisem­ents to be targeted at users based on their age, gender or area codes.

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