Business Day

Dispute avoidance able to evade litigation

- Siphokazi Kayana, Nomfundo Mkatshwa-Jackson & Lesego Modise

With the likelihood of a global recession in 2023 and the concerning fall in the value of the rand against the major currencies, it is clear SA will continue to face tough economic times.

For businesses, this means operating in a cautious manner and cutting costs where possible. Businesses must be cautious about incurring costs, and this includes their approach to the use of legal remedies in conflicts with other businesses.

And so, it is important to highlight the risk of excessive costs when solving businessre­lated conflicts through court litigation. Going this route can involve timeconsum­ing processes which are costly and stressful. Lengthy litigation proceeding­s can also negatively affect the reputation of parties.

It is therefore not always prudent to resolve a dispute through court proceeding­s as this may lead to exorbitant costs, hours of management time wasted and the order granted may not always yield the best possible outcome. However, if a dispute is assessed and managed well, litigation could be avoided altogether, and the parties may then work together to achieve the best result.

Simply put, litigious court proceeding­s need not be the fate of every organisati­on. There are practical ways to neatly curb this, such as through dispute avoidance.

Dispute avoidance is an emerging legal concept in SA. It is a process in which parties to a contract can take note at an early stage of the potential risks of disputes; it aims to dispose of those risks amicably and before the matter becomes litigious.

This is the proactive management of risk avoidance, and it is essential in business today more than ever.

HOW DOES THE DISPUTE AVOIDANCE CONCEPT WORK?

In instances such as when contractua­l disputes arise, a dispute resolution practition­er who understand­s dispute avoidance will seek to manage the dispute to avoid litigation. This is the primary goal of the concept of dispute avoidance.

This can be achieved when a legal profession­al fully understand­s the disputerel­ated risks and, as a result, is able to formulate sound advice on mechanisms that can be employed to ensure dispute resolution and litigating through courts are used as a last resort in dealing with a dispute.

After consultati­on with clients, a practition­er knowledgea­ble about dispute avoidance will assess the dispute through project management to uncover the crux or merits of the matter and they then evaluate the risks present and options available to the client to avoid litigation. This includes allowing for negotiatio­n to achieve an early resolution.

With effective project management of disputes, a business can also expect a legal practition­er to identify the position of the counterpar­ty which allows them to immediatel­y see the strengths and weaknesses of the case.

Therefore, for the practition­er, communicat­ion with the business client and discussion­s with the counterpar­ty are key for dispute avoidance as parties are encouraged to raise any concerns regarding the dispute, thus preventing an escalation to litigation.

Another element is keeping track of dispute-related documents such as contracts and related correspond­ence that can be used to persuade or negotiate with the counterpar­ty to reduce the chances of potential litigation.

Other key considerat­ions for managing disputes and which become vitally important if the dispute cannot be avoided include:

● Identifyin­g grounds for the claim which allows the practition­er to have a set structure and approach in dealing with the issues and to streamline the informatio­n and documentat­ion to focus on the key elements of the dispute;

● Determinin­g the appropriat­e forum to resolve the dispute; and

● Adequate preparatio­n of evidence if the matter becomes litigious.

The advantages of dispute avoidance, especially in the SA context, include:

● The promotion of active participat­ion by allowing the participan­ts to engage and explain their viewpoints and experience­s;

● Opening up the parties to other ways of resolving their dispute that may not be available via litigation;

● The reduction of the stress of having to follow compulsory court processes; and

● Confidenti­ality for both parties.

The process of dispute avoidance allows for legal practition­ers to assist clients effectivel­y and efficientl­y with their disputes and to find a way through an effective project management strategy to avoid litigation — or to sufficient­ly prepare for litigation if avoidance efforts were not successful.

It is an essential legal process that offers SA businesses and industry the opportunit­y to avoid lengthy, onerous and costly litigation proceeding­s.

THE PROCESS OF DISPUTE AVOIDANCE ALLOWS FOR LEGAL PRACTITION­ERS TO ASSIST CLIENTS EFFECTIVEL­Y AND EFFICIENTL­Y

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