Business Day

GEMS faces court action over courier pharmacy contract

- Tamar Kahn

A black-owned pharmacy group has taken legal action against SA’s biggest medical scheme for public servants, claiming it broke its own tender rules.

At issue is a multimilli­onrand contract for courier pharmacy services the Government Employees Medical Scheme (GEMS) awarded to a joint venture including an allegedly inexperien­ced start-up and Afrocentri­c subsidiary Pharmacy Direct.

This is not the first time a contract between GEMS and health services group Afrocentri­c has come under the spotlight. Last year, the Council for Medical Schemes launched a probe into a R400m vitamin contract the scheme awarded to Afrocentri­c subsidiary Activo Health.

The findings of the regulator’s initial probe prompted a more detailed investigat­ion, which has yet to be completed.

GEMS divided its 2023 tender for courier pharmacy services between its long-time service provider Medipost and a joint venture between Marara Pharmacy and Pharmacy Direct. Medipost, which provides chronic medication to public sector patients and members of various medical schemes, was until January the sole provider of courier pharmacy services to GEMS.

Kalapeng Pharmacies’ subsidiary Dely Road Courier Pharmacy, which bid but failed to win a share of the tender, launched an applicatio­n in the high court in Pretoria last month to have the contract awarded to the joint venture declared unlawful, invalid and set aside.

It alleged that it was made in contravent­ion of GEMS’ procuremen­t rules. It named GEMS, Marara, Pharmacy Direct and Medipost as respondent­s.

AFFIDAVIT

In his founding affidavit, Kalapeng CEO Mogologolo Phasha claims GEMS breached the conditions set out in the tender bid documents. It says service providers cannot hold more than two contracts in either its managed care or its administra­tion services categories. Afrocentri­c announced in January 2021 that its subsidiary Medscheme had won a five-year managed care contract that included HIV/Aids management and maternity services. Another of Afrocentri­c’s subsidiari­es, Denis, provides GEMS with managed care for dentistry.

GEMS also stipulated that the contract would be awarded to service providers with demon

strable experience, which Marara Pharmacy did not have, Phasha said.

Since Marara was only registered with the Pharmacy Council on July 30 2021, it could not have met this requiremen­t, Phasha said. The joint venture was structured with Marara as the majority (70%) partner, he said in papers.

GEMS, SA’s biggest restricted medical scheme, covers public servants and their dependants, who enjoy a generous state subsidy. It had more than 2-million beneficiar­ies in 2021, or slightly more than a fifth of the total medical scheme market of 8.95million people.

GEMS principal officer Stan Moloabi said the scheme will oppose the legal challenge.

“The procuremen­t of courier pharmacy services was executed in full compliance with GEMS‘ procuremen­t processes and audited accordingl­y before contractin­g,” he said.

CONTRACT

Moloabi declined to disclose the value of the courier contract, but the tender documents show the scheme had 437,000 members registered for chronic medication in September 2021, and more than 211,500 chronic prescripti­ons were allocated to courier pharmacies.

The average cost of a chronic item was R182.42 and there were on average 2.53 items per script, suggesting courier pharmacies received at least R97.6m per month.

It is unclear from the bid documents whether the average cost of a chronic item includes a dispensing fee.

Moloabi said the scheme has grown significan­tly over the past few years, and it decided to split the 2023 tender for courier pharmacy services to allow new players to participat­e in the industry and improve members’ access to health care.

Business Day’s efforts to obtain comment from Marara Pharmacy were unsuccessf­ul. Marara Investment­s CEO Elias Monhla, who according to court papers advertised positions at Marara Pharmacy, directed Business Day to Pharmacy Direct MD Gawie Erasmus, who referred queries to Afrocentri­c.

Afrocentri­c said it will oppose the legal challenge, but declined to comment further.

437,000 the number of members GEMS has

2021 the year when Marara was registered with the Pharmacy Council

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