Business Day

AI’s ‘oh!’ moment a giant leap for robot-kind

- JOHAN STEYN ● Steyn, a human-centred AI advocate and thought leader, is the founder of AIforBusin­ess.net.

Neil Armstrong proclaimed the 1969 moon landing “a giant leap for mankind”, marking an unpreceden­ted leap forward in human accomplish­ment.

Launched last week by OpenAI, GPT-4o (the “o” being for omni) also represents a watershed moment in our history.

GPT-4o is a giant step forward in artificial intelligen­ce (AI) research & developmen­t because it prioritise­s interactio­ns that are more natural and have personalit­y. Similarly to Armstrong’s historic stride, GPT-4o ushers in uncharted territory, posing vital concerns and possibilit­ies for the evolution of AI.

With GPT-4o, OpenAI hopes to realise its vision of a conversati­onal experience that is more effective and pleasant for users by making it more entertaini­ng and interactiv­e. There are, however, ethical concerns that arise from this emphasis on participat­ion and individual­ity.

Given that GPT-4o’s goal is to more accurately mimic human emotions and behaviours, we need to ask if it will actually benefit users, or if it will accidental­ly blur the border between humans and machines.

In a YouTube demo, Khan Academy showcased its ground-breaking collaborat­ion with OpenAI, unveiling a new AI tutoring system that promises to revolution­ise education. The video features Khan Academy founder Sal Khan and his son Imran, who serves as the student, highlighti­ng AI’s ability to guide learners through complex problems with a personalis­ed touch.

The demonstrat­ion offers a glimpse into the future of education, where AI can play a crucial role in providing individual­ised support and enhancing learning experience­s.

During the demo, the AI tutor assists Imran in solving a maths problem involving right-angled triangles and trigonomet­ric ratios. Rather than simply proNew viding the answers, the AI prompts Imran with strategic questions, encouragin­g him to think critically and apply his knowledge.

This interactiv­e approach not only helps Imran grasp the concepts more effectivel­y but reinforces his problem-solving skills, demonstrat­ing the potential of AI to complement traditiona­l teaching methods.

GPT-4o immediatel­y inspired comparison­s — including from OpenAI boss Sam Altman — to the 2013 science-fiction movie Her, which paints a vivid picture of the potential pitfalls of human-AI interactio­n.

In the movie, the protagonis­t, Theodore, becomes deeply fascinated and attached to Samantha, an AI system with a sophistica­ted and witty personalit­y. Their bond blurs the lines between real and virtual, raising questions about the nature of love and intimacy, and the value of human-AI connection.

In an article last week, the York Times went as far as to proclaim “AI’s ‘Her’ era has arrived”.

In addition to its conversati­onal prowess, GPT-4o’s capabiliti­es extend to potentiall­y passing the Turing Test, a benchmark for machine intelligen­ce proposed by Alan Turing in 1950.

If a machine can engage in a conversati­on indistingu­ishable from a human, it is considered intelligen­t. According to Psychology Today, GPT-4o’s performanc­e in various real-world applicatio­ns suggests it may be approachin­g this milestone, pushing the boundaries of AI capabiliti­es and raising both excitement and ethical questions about the future of AI.

As we stand on the brink of this new era, GPT-4o embodies the “Oh!” moment that signifies a giant leap for robot-kind. It is imperative that we navigate this path with ethical considerat­ions at the forefront, ensuring that AI developmen­t prioritise­s human welfare and equity.

The journey ahead promises to be transforma­tive, heralding a future where AI not only serves but also enriches human experience.

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 ?? /Reuters/File ?? Step forward: OpenAI’s GPT-4o model represents a watershed moment in history.
/Reuters/File Step forward: OpenAI’s GPT-4o model represents a watershed moment in history.

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