“We are not just a travel man­age­ment com­pany, we are a tech­nol­ogy com­pany that pro­vides travel man­age­ment ser­vices,” says Tour­vest Travel Ser­vices CEO Morne du Preez.

Business Traveller (Africa) - - CONTENTS -

Tour­vest Travel Ser­vices made a sig­nif­i­cant in­vest­ment in tech­nol­ogy a few years ago, when rolling out Travelit. Now the plat­form has kicked on to the next level with the de­vel­op­ment of the Travelit app. Cur­rently set up for the trav­eller, booker and ap­prover, with a fo­cus on no­ti­fi­ca­tions/alerts and the ap­proval process, it’s been well-re­ceived by Travelit’s cus­tomers, who can look for­ward to fur­ther de­vel­op­ments in the next few months, in­clud­ing a book­ing ca­pa­bil­ity.

This state­ment sup­ports the pro­gres­sion Tour­vest has made over the last num­ber of years in the on­line tech­nol­ogy space.

Travelit, Tour­vest's on­line tech­nol­ogy, has evolved from a purely on­line book­ing so­lu­tion to an end-to-end travel and ex­pense man­age­ment so­lu­tion. Ex­pense man­age­ment forms a crit­i­cal part of travel, pro­vid­ing com­pa­nies and trav­ellers with the trans­parency and vis­i­bil­ity needed to un­der­stand and iden­tify the true cost of travel.

Mo­bil­ity has be­come a key fac­tor for any trav­eller and com­pany, to en­sure ease and con­ve­nience for both re­ceiv­ing travel doc­u­men­ta­tion and cap­tur­ing ex­penses on the go. Travelit has de­vel­oped its own mo­bile app to cater for this func­tion­al­ity, which has been ex­cep­tion­ally well re­ceived within the mar­ket place.

Phase one of the app was launched ear­lier this year and has al­ready seen over 5,000 users. Phase two will be re­leased in Oc­to­ber and will cater for full end-to-end travel book­a­bil­ity.

Philip Katz and Barry Paint­ing, Travelit's CEO and CIO re­spec­tively, be­lieve that with their app, they've de­vel­oped some­thing unique and ground­break­ing in a South African con­text.

Katz and Paint­ing drew on their own ex­pe­ri­ence as busi­ness trav­ellers and iden­ti­fied all the dif­fer­ent touch­points along the cor­po­rate travel jour­ney that might re­quire a tech­ni­cal so­lu­tion, and pro­vide for the in­te­gra­tion into an app. And then they built a so­lu­tion that was user-friendly for cus­tomers, with a fo­cus on pro­duc­ing some­thing that re­quired as fewer ‘clicks' as pos­si­ble.

The app be­gins with the trav­eller's pro­file, which cov­ers ev­ery­thing from per­sonal in­for­ma­tion and con­tact details to pref­er­ences, loy­alty num­bers, policy group, card in pocket, and copies of ID, pass­port, visa, vac­ci­na­tion and car li­cence doc­u­ments. Ad­di­tional func­tion­al­ity in­cludes all the trav­eller's trips and itin­er­ar­ies and an easy-to-use ex­pense claim sec­tion.

The app is an ex­ten­sion from the on­line por­tal, mak­ing it cus­tom­iz­a­ble to spe­cific cor­po­rates and travel poli­cies. It's also been set up for on­line off­line func­tion­al­ity and doesn't re­quire an in­ter­net con­nec­tion.

“Ours is that cor­po­rate, that trav­eller, that policy group, those vendors,” says Paint­ing. “It's the same as Travelit does, and it's very spe­cific to the in­di­vid­ual trav­eller, the com­pany, and the com­pany's policy group.”

Travelit's busi­ness strat­egy in­cor­po­rates and pro­vides so­lu­tions for the chal­lenges that it faces within this very dy­namic, unique and ever-chang­ing con­ti­nent, Africa. Pay­ment so­lu­tions for sup­pli­ers, ef­fec­tive com­mu­ni­ca­tion to trav­ellers, pro­vid­ing the nec­es­sary in­ven­tory and de­liv­er­ing the nec­es­sary sav­ings to clients, is all key to its suc­cess. With over 300,000 ac­tive users per month, 1,000 or­gan­i­sa­tions, over 6,000 travel book­ings per day and over 90% on­line adop­tion be­ing achieved, Tour­vest Travel Ser­vices re­mains the mar­ket leader in pro­vid­ing travel man­age­ment ser­vices. ■

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