SELECTED NEW PRODUCTS
Here’s a look at some of the new products out there, as detailed by some of the big travel players consulted for this piece on travel technology:
FCM Travel Solutions South Africa – has launched its interactive ‘Smart Assistant for Mobile’ (Sam) that supports users with all aspects of travel via a conversational interface, answering questions, making recommendations, and performing actions.
Delta Air Lines – is launching customized travel sites for corporate accounts later this year and will be launching the first biometric terminal in the U.S. at its Atlanta hub.
Amadeus – has further developed its Transfers solution and recently released Travel Alerts Notifier (ATAN). With this product, travellers can keep informed of any changes to their travel plans throughout the entire trip cycle – from the initial booking up to their arrival back home.
Travelport – Trip Assist is a mobile engagement platform that allows TMCs to connect, support and engage end-travellers at every stage of their journey.
AccorHotels – is testing the ‘smart’ hotel room concept.