Employment

CAREERBOX, in partnership with CCI South Africa, has inked a deal with Metro by T-Mobile that will result in 900 direct call-centre jobs and hundreds of supporting jobs for young people from underprivileged backgrounds. Metro provides prepaid wireless services in the US.

“The partnership with Metro puts South Africa on the map with the biggest players in the world and has the potential to open doors for the wider industry and result in tens of thousands of jobs,“it said this week.

CCI South Africa managing director Peter Andrew said the deal had the potential to change the BPO landscape.

“We will be growing from 140 agents to 900, excluding the other supporting jobs, in the coming months. “This will take the total to almost 1 500 jobs. That’s the initial opportunity because, depending on our success and performance, this could scale up to many thousands more jobs.”

CareerBox managing director Lizelle Strydom said: “Impact investing sets out to make a real, meaningful impact in the lives of people. Our partnership with CCI has proven that corporates and organisations such as ours can achieve big things if they share a common goal – which, in our case is to improve the lives of underprivileged communities by creating jobs and giving young people a step-up to start long, fruitful careers.”