Telkom’s ‘money-grabbing racket’
PROBABLY six months ago, technicians came to my front door with a paper saying they were outsourced to Telkom to replace copper cable with optic fibre. After that nothing else changed, except that my phone sounded slightly fainter.
Then these past weeks I have been bombarded with a stream of Telkom emails and SMSs telling me that I am being “migrated from broadband to fibre” and mentioning a price double the R200 odd I currently pay Telkom.
Next Telkom sends me a bill QUADRUPLING my monthly phone from the R200 to the R800 mark when there was no change to the number of calls I make. When my wife phones to complain, Telkom alleges I “activated” this change when I did no such thing.
How widespread is Telkom’s new money-grabbing racket? Have other Cape Argus readers had the same experience?
KEITH GOTTSCHALK |